Reviews (2,576)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

September 29, 2016

Newest addition to our shop. It's a breeze to setup and we're in love with it! Hopefully our customers will feel the same. We'll see how it goes.

Gemhaul
Canada
Almost 2 years using the app
May 23, 2016

Great little app that allows to implement loyalty programme without any hassle.

Sofia Hart
United Kingdom
Almost 2 years using the app
Edited February 19, 2016

Best app i have used to date. Simple to navigate and understand, make sure you watch the videos they send when you get started, very helpful. They are super responsive if you have any questions and aren't afraid to tell you what direction they are heading.

Can't wait to see what else they do, this is a must have!

Musgrove Candle Co
United States
Almost 2 years using the app
January 25, 2016

Great customer service and the app looks promising!

Internetofgadgets
Denmark
Almost 2 years using the app
August 6, 2022

I had Josephine help me via chat...she was phenomenal. She took over and helped me achieve everything I needed to get my rewards program to perfection. I am so thankful for her help and guidance in all matters. She was so kind and really listened to what I was wanting. I highly recommend Yotpo for your rewards needs. Its such a wonderful program to use.

Gold Arrow Studios
United States
Almost 2 years using the app
September 23, 2021

Jiemer was very helpful and answered all my questions very quickly! Thank you so much for your constant help, Jiemer!

Poppy Barley
Canada
Almost 2 years using the app
Edited December 28, 2016

Great, easy to use app. Looks great on our site with just the right amount of customization.

Ciel Bleu 2
United States
Almost 2 years using the app
May 8, 2019

i used this app to try and engage my customers and make my email list longer, HUGE help. Must Have App

Karat Clout
United States
Almost 2 years using the app
May 31, 2016

Great app overall. Improvements along the way continue to help.

365 Gameday
United States
Over 1 year using the app
October 12, 2021

I was a very confused about some negative rewards points that were accumulated on a customer's account. Glenn explained everything clearly and helped me solve immediately! Since I'm a customer Service rep I need these solved sooner than later and this was resolved immediately! It made my job a lot easier! It was so helpful and I appreciated it so much!

Topo Designs
United States
Over 1 year using the app