Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

April 13, 2016

I am so excited about this app. I have tried different forms of Rewards programs and this one has been the easiest to set up and the look is very professional. If I had questions, they were super quick to respond.

Whimsyedge
United States
About 1 year using the app
January 15, 2018

Great service so far, set was very easy. I can't wait till see the results.

Planks Place
United States
About 1 year using the app
August 16, 2016

Swell is an excellent app and a no-brainer must have for any shopify store. It gives customers incentive to become repeat customers by offering a number of enticing and easy to earn rewards. I use it on my namastemoms.com site and plan to use it on any new sites I build going forward.

Dimestonebazaar
United States
About 1 year using the app
February 14, 2023

APPs keeps showing "we could not redeem your points" after paid for $199. The customer service is good, but the technical support is really terrible. Such a serious problem has not been resolved for a week.

AMIRO
China
About 1 year using the app
Yotpo - L&R replied April 7, 2023

Thank you for sharing your feedback with us — we're sorry to hear that you're experiencing issues with Loyalty points redemption. Our team has tried reaching out to you, but we have not heard back. Please reach out to our support team for assistance.

May 12, 2016

great producct. used it for my store www.thephonerush.com and i like the free up to100 customers feature best

Phone Rush
United States
About 1 year using the app
April 17, 2016

Easy to use - simple to set up.

Mighty Monkeys
Australia
About 1 year using the app
April 27, 2018

Amazing concept. Just applied it to our website. Waiting for the positive results!

Sellers 360
Canada
About 1 year using the app
September 22, 2022

I used this app to change our loyalty program from another app to this one. And the staff are so helpful! Joseph managed to guide me through the entire steps and have very quick response time Highly recommend

Mala Collective
Canada
About 1 year using the app
April 8, 2016

5 stars, our customers love it.

Mediderm
United States
About 1 year using the app
November 15, 2018

So far so good.
Will be able to tell more soon.

But at first look, the app looks good and easy to set up.

Lakwanza
Japan
About 1 year using the app