Reviews (2,576)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting customer engagement and increasing Lifetime Value (LTV) through its effective loyalty and rewards programs. They appreciate the user-friendly interface and seamless Shopify integration, which simplifies setting up features like landing pages and referral pop-ups. The support team is frequently commended for their responsiveness and helpfulness, particularly during the migration process and initial setup. This app is valued for its comprehensive features and excellent customer support, making it a key tool for enhancing business growth.

March 4, 2016

Excellent App! Loyalty and Rewards program made easy!! Great customer service!

Shop Shizzap
United States
11 months using the app
Edited January 31, 2016

support - awesome! I was able to use the chat feature at 10pm on Sunday night.

user friendly - even more awesome! very easy to set up!

I have been looking for an easy rewards program and this seems to fit the bill.

easy to connect it to Facebook, Twitter and your blog (via visit a page).

I used the bulk discounts app and generated 100's of coupon codes with ease. "Swell" job Swell Rewards!

Humphreysbbq
United States
11 months using the app
March 9, 2023

Gabriel is very helpful. The customer service of Yotpo is the best. We should learn from them! Thank you so much!

Meideya Jewelry
Singapore
11 months using the app
Yotpo - L&R replied March 14, 2023

We appreciate your feedback, thank you!

April 1, 2016

I like this app! Works great!

Biscloset
Bulgaria
10 months using the app
May 16, 2016

Love this app, what a great way to boost business! Was searching for a rewards program and this one works very well!

Foxyfashionlab
United States
10 months using the app
June 2, 2016

Swell is great. Would recommend to a friend.

Bliss Bounty Bountique
Canada
10 months using the app
January 4, 2020

I chose Swell because I also have Yotpo reviews (same company) and the integration allows me to automatically reward my customers with points when they submit a product review. Also, I've noticed recently that they have online chat which is something new. That's a big benefit and I was able to receive great suppot from them through the chat.

Petits Rituels
United Kingdom
10 months using the app
August 8, 2016

Great app, looking forward to increase my revenue.

Benzi Shop
Australia
10 months using the app
August 25, 2016

A must have for the e-tailer. Grow your business. PlayingNaughty.com

Naughty Playing
United States
10 months using the app
Edited May 4, 2016

Been using this app for more than a month. Works great. The rewards campaigns are all nice. Good rewards app! But best of all the support team is very responsive which is an important requirement for me.

Purayati
India
10 months using the app