Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

July 12, 2022

Reymond C was so helpful today with troubleshooting an error a user was experiencing. The support was so fast and he walked me through the solution step by step. Thanks Yotpo!

Stix
United States
About 1 year using the app
July 20, 2016

So far great and the lack of branding on the free version makes it look so much better then the rest.

Glo Effex
United States
About 1 year using the app
March 21, 2022

Elijah G was incredibly helpful in answering my questions to resolve an issue on behalf of a customer. Thank you so much!

KOS.com
United States
About 1 year using the app
November 3, 2021

Awesome customer support! Will keep using them, very reliable customer support! Also app is great and the service is fantastic

bubbly
Belgium
About 1 year using the app
June 11, 2016

Excellent application. User friendly and effective! Highly recommended.

Sagradoec
United States
About 1 year using the app
January 2, 2016

installed the app couple minutes ago, very easy and like so far. if all good till 500 will not mind to pay it for. Great job Guys!

Luciacostin
United States
About 1 year using the app
July 21, 2022

the chat support for this app is fast, efficient and friendly! And the app itself is very intuitive to use. Highly recommend it!

SHOO-FOO, Eco Home Linens
Canada
About 1 year using the app
February 15, 2016

Reading the reviews of others before installing Swell helped to reassure me. And boy were they right! So I thought I'd repay the favor.

Josh has provided tremendous customer service and patiently answered all of my questions. As for the app itself, it's absolutely the solution we were searching for and some! We were trying to find a way to provide rewards to customers for referrals and repay them for their loyalty. Swell does all of this and does so seamlessly. I look forward to future updates and add-ons.

www.FashionAmo.com

Fashion Amo
United States
About 1 year using the app
May 30, 2018

SO FAR SO GOOD, WILL UPDATE AS NEEDED

Mudds Designs
United States
About 1 year using the app
September 12, 2017

Really great app must say its very easy to use, they basically have it already setup so you can just download and all good to go.Also if you want you can adjust it to how you lik ,but i highly recommend this app.

Blingblwow
United States
About 1 year using the app