Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

April 25, 2016

Swell is a great tool to reward current customers and attract new one's.

It's easy to use and very innovative.

Haftina Liturgical Vestments
Canada
Over 1 year using the app
April 17, 2020

Gave 4 stars because i just started using this app and so far so good for the free option. But 5 stars for the support given by Rogelio. He was very responsive and answered my questions in a clear and detailed manner. Thank you Rogelio.

Palola
Singapore
Over 1 year using the app
May 29, 2016

Basic version is pretty good although I haven't tried premium. Customers seen quite keen to get points, so far very happy!

Curvigirl
Canada
Over 1 year using the app
January 29, 2016

I just downloaded the app today - it is one of the easiest downloads ever! The service I received from Swell is equally great. They have already given me TONS of confidence that using the app will work really well for my business.

Also - set up is a piece of cake, it's a really, really easy dashboard to use and customize. I would recommend this to anyone looking for a referral or rewards tool!

Thanks Swell!

Devine Beauty Emporium
United States
Over 1 year using the app
June 29, 2016

Our customers love Swell!!!! I highly recommend using the app, really brings customers back and very easy to use!!!! 5 stars by FAR!!!!

Lost Art Liquids
United States
Over 1 year using the app
July 3, 2022

I love it so far! it was super easy to set up and customize to my brand. i had difficulty adding the rewards page to my website but i contacted support and it was done within 5 minutes of me reaching out to them. Jiemer John P helped me and he was super nice and efficient!

McKenzie Kris Collection
United States
Over 1 year using the app
May 9, 2016

I really like the app. Customers loving my store now!!

Fitchaser 2014
Spain
Over 1 year using the app
May 18, 2016

Fantastic app! Loads of options for rewards program and quite flexible. The only thing would be great to be able to change the text colour, otherwise with only default black, can't do the background dark.

Lazy Francis
Latvia
Over 1 year using the app
October 3, 2016

Just uploaded together and so far so good! Really easy to set up, I already have customers signing up for their loyalty program!

Breaking Bread Official
United States
Over 1 year using the app
February 2, 2016

Best customer service of all the apps I've downloaded!

Jainmy
United States
Over 1 year using the app