Reviews (2,580)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and seamless Shopify integration, enhancing customer experience without requiring deep technical skills. The customer support is highly praised for its responsiveness and efficiency. Features like the rewards bar and referral widget are noted for engaging customers and boosting business value. Merchants report positive impacts on business operations and customer engagement.

March 27, 2018

So far, I am happy with the app, very easy to set up, can't wait to see results!

Amano Artisans
United States
9 months using the app
March 8, 2023

Working with the Yotpo representative was a great experience. They were accommodating and patient throughout the entire process. We had a coding issue that they could resolve quickly and accurately. Not only did they fix our problem, but they also took the time to educate us on code embedding practices - something we appreciated. They were indeed a pleasure to work with!

Tea J Tea
United States
9 months using the app
Yotpo - L&R replied March 14, 2023

Thanks for your feedback, we really appreciate it.

September 15, 2017

OMG Dentiza is amazing and seriously we wanted to create something that is not in the system but she gave us a workaround and did some testing before we go live! the BEST customer service ever ... Seriously the BEST the BEST!!! you want a cool swanky rewards program the is it!! we cannot wait for our customers to use!!

2pea
United States
9 months using the app
May 7, 2019

Love Swell! It's very easy to customize the theme to fit our theme of our design. Majority of our customers thought that we hire a professional web designer to build this reward app. Check our website here, https://www.fibersecret.com/

Fiber Secret
Taiwan
9 months using the app
October 21, 2017

Very easy to use! Everyone loves reward programs!

Zoo Lou Bloom
United States
9 months using the app
April 30, 2016

Excellent very clever app - Great work by Swell.
Love the SFSG team

Street Fashion Style
United Kingdom
9 months using the app
April 9, 2016

So far, so good! Swell is very easy to navigate. I haven't launched my rewards program yet, so I'll probably update this review once I do.

Little Lovelies Studio
United States
9 months using the app
July 26, 2016

So far so good! Just got it all setup and love the interface and layout! Hopefully it drives engagement and sales.

Apache Pine Canada
Canada
9 months using the app
July 10, 2016

beautiful ...just simple..all in one

Menzfoot
Nigeria
9 months using the app
January 29, 2016

Great app!!!! Easy to install & use. Multiple customisable options are available for marketing. Prompt answers from the support to the queries .....

Twohorns
India
9 months using the app