Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reviews (1,848)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, ideal for managing dropshipping and wholesale operations. They value the extensive selection of global products and powerful automation features like inventory management that streamline business processes. Additionally, responsive customer support and customization options are highlighted as key benefits that contribute to business growth and operational efficiency.

February 23, 2017

I tried out Syncee App and it was very good. Very clean and easy to use. It's advanced field mapping and flexible product updating functions will allow me to integrate my future plans with much more certainty. Thank you for making such a highly demanded App.

Civilstock
Australia
22 days using the app
April 8, 2020

I used the app to help me find suppliers in my niche. I like the fact that it provides pertinent information about the suppliers. I am very happy with this app.

BumzeeBeez
United States
22 days using the app
Syncee replied April 9, 2020

We are happy you like what our app offers, thank you so much for your kind words, it means so much to us. If you have any questions, feel free to let us know about it, we are always here to help.

March 2, 2023

The worst app I 've ever tried, , You can't upload products in the free trial or create a catalogue or see how the app works. The search filters don't work properly so when you chose products filters you get a totally other products results. The products in other languages than English can't be translated when transfer into the store. It's also very complicated to handle with a single product in a created catalogue which you can't chose a product to sync or delete from it , but you are forced to sync or delete the whole catalogue. And whenever you uninstall, you have to pay the whole charge!!

CozyCorners
Sweden
18 days using the app
Syncee replied March 2, 2023

We are terribly sorry to read your review. Please let us highlight that Syncee offers a Free plan which indeed doesn't let you upload products to your store, however, you can create a catalog while browsing among the products available on Syncee Marketplace. Furthermore, Syncee offers a 14-day free trial of each monthly plan that lets you access all the features of the chosen plan, including uploading products to your store. Our free trial is here so you can try Syncee and see if it's suitable for your needs. If you uninstall Syncee or cancel your plan in Syncee while you are still in your trial period, you will not be charged. You have started the free trial, and as unfortunately you unsubscribed after the trial period, you've been charged. When subscribing to a monthly Syncee plan you have to read and accept the aforementioned conditions. To refer back to other sections of your review, we are thankful for your feedback. If anytime you need help using Syncee, you need to know that our support team is always here for you, and we are happy to help.

May 4, 2023

The set up is very easy to follow with clear video-guides and articles. Great customer support as well.

My Store
Sweden
13 days using the app
Syncee replied May 5, 2023

Thank you for your review. Should you have any questions about using Syncee, please do not hesitate to reach out to our customer support team via in-app chat or email. We are here for you! :)

December 19, 2022

Hi all, I'm pretty new at this, and I just want to say that I use Syncee through my online store, and so far their service is great. Whenever I have an issue and hit that panic button, which I shouldn't do... meaning panic, I go straight to Syncee support line, and they are patient, and they stick/stuck with me up until the issue(s) are resolved. I am satisfied with their service. Thanks Syncee!

Ilyasah's
United States
22 days using the app
Syncee replied December 20, 2022

Thank you so much for your review. We are always here and happy to help you! In case of any questions arise, just feel free to reach out to our customer support team. We wish you all success with your business.

April 22, 2022

wow merci super app. pour les gens d'amerique du nord. les prix son abordable et le service est au rdv

B-Nergie
Canada
21 days using the app
Syncee replied April 25, 2022

Thank you for your kind words. We are happy you are satisfied with our application :) If anytime you have a question, please feel free to reach out to us!

October 27, 2017

This guys are extremely helpful and fast on support. This app solved a big issue for me with an integration between my dropshipping provider in Italy and my shop. Very satisfied so far.

Ferruni
Ireland
21 days using the app
October 4, 2020

The company is criminal, why do I say that? quite simply, if you have created a catalog and bought a plan and download products, you cannot stop it even if you set the catalog to inactive. the download continues and you can't click the delete button, then i uninstalled the app and reinstalled it again, and look, my purchased plan in the amount of 79 dollars is gone.
This is clearly fraud and we will now notify shopify and the police Translated with www.DeepL.com/Translator (free version)

livingprotect.ch
Switzerland
21 days using the app
Syncee replied October 5, 2020

Dear Taric,

As we discussed today this is the normal behavior of the Shopify billing system. If you uninstall an app your subscription will be automatically canceled. If you would like to use the app again, you have to subscribe to a plan again. There are only 2 options if you subscribe to a plan again and ask a refund from the Shopify billing team or ask our support to activate your subscription manually for the month that you have already paid. This is exactly what we have done for you today, so you can use Syncee for the period what you have paid.

Of course, our support team is always here to help you!

Akos
CEO and Founder of Syncee

February 9, 2018

Works for my needs and the customer service is top notch!

Blacksheepgrowarmy
United States
21 days using the app
September 20, 2021

I found many great products and suppliers to widen my offer in the webshop. Great app for dropshippers. Friendly and helpful customer service.

Design bútor és lakberendezési webshop
Hungary
21 days using the app
Syncee replied September 20, 2021

Thank you for your review. We are so happy you love Syncee! We wish you many sales! In case of any questions, feel free to contact our support team anytime :)