Syncee Collective Dropshipping

Syncee Collective Dropshipping

Reviews (1,849)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and smooth integration with Shopify, ideal for managing dropshipping and wholesale operations. They value the extensive selection of global products and powerful automation features like inventory management that streamline business processes. Additionally, responsive customer support and customization options are highlighted as key benefits that contribute to business growth and operational efficiency.

February 14, 2024

it has been good so far looking forward to having fun starting up my store

Affinity Luxe
United States
8 months using the app
Syncee replied February 21, 2024

Hi there,
Thank you for your positive feedback! We're excited to be part of your journey in starting up your store. If there's anything specific you need assistance with or any features you'd like to explore, feel free to reach out. We're here to help you succeed!

Edited December 1, 2019

really it's one of the great apps. and have great options. it helps me import and update products from complex xml services. great job!

many thanks to the quick and helpful responses.

Yolooka
United States
12 months using the app
Syncee replied October 22, 2019

Thank you so much for your feedback regarding our service. We are happy to see that you like what we offer. Here at Syncee we hope you will always find what you are looking for as for managing products in our app in the future as well. If anytime you will have a question, feel free to send us a message about it. We are always here to help.

August 23, 2023

Today I was served by Laura. Very professional service and helpful staff. Laura answered all my questions and helped me sort out the problem in no time. Highly highly recommend!

TrustBotics
United Kingdom
12 months using the app
Syncee replied September 1, 2023

Hi there,
Thank you so much for your kind words. Laura is super glad to read your feedback on her customer service. In case of any questions, we are always here for you :)

June 21, 2022

Customer service = 5 stars! The search features on the app are lacking and inaccurate. Searching for something specific (i.e. garden shovel), even with filters, does not generate those items, but instead generates water pumps. If searching multiple times in a row (i.e. outdoor chair, umbrella, grill, planter, etc), the app will start to generate the same items repeatedly, page after page and nothing is related to the search terms. Very frustrating.

Botanical and Outdoor Specialty Shop
United States
12 months using the app
Syncee replied June 22, 2022

Thank you for your review. We are happy that you are satisfied with our customer service. Our team is always here to help you. As for the search features, we are sorry to read you had such an experience with that. We hope the next time you will search for products, you will find what you are looking for easily. Your feedback is very important to us, and we always keep on evolving our services.

June 17, 2019

it's good app. Lot of suppliers. Perfect sollution for dropshippping. Really gooooooood. I fully recommend

LOVEFASHION
Ireland
12 months using the app
November 3, 2020

I will not get tired of recommending this application. It has countless products to add to your store. The best of all is the team behind it, always ready to help you. They are an incredible team. Fantastic!

Urbans Kingdom
Spain
12 months using the app
Syncee replied November 4, 2020

On behalf of us at Syncee, I would like to thank you for sharing this great review of our app! We are thrilled that you enjoy using Syncee. :)

January 17, 2019

Top service and very much worth the investment, highly recommend Syncee. Thanks to the team for all the technical help!

Club Shop
United Kingdom
12 months using the app
April 10, 2024

Great so far

HeavenScents
United States
About 2 months using the app
Syncee replied April 12, 2024

Hi there,
Thank you for your review. We are happy you enjoy using Syncee. If anytime you have a question about our solutions, please feel free to get in touch with us via in-app chat or email. We are here for you.

June 6, 2023

DO NOT USE THIS APP! 3 days of waiting since customers placed an order and Syncee is not letting me pay for them. They say it's an issue at the supplier's end but clearly, it is a technical issue with Syncee. Trying to contact them is useless. Also contacted the supplier directly and they can't provide the item at the price listed on Syncee. What do I do now? Take a loss?

OnTrack Outdoor Pty Ltd
Australia
12 months using the app
Syncee replied June 6, 2023

We are terribly sorry about the experience you have had with your supplier partner. Please let us highlight that there is no technical issue with Syncee. The issue regarding the payout is unfortunately at the supplier's end. We have kindly shared more details with you about it via our correspondence. We have also contacted the supplier to help you solve the payment issue as soon as possible. Once again, our sincere apologies for the inconvenience, and thank you for your kindest understanding and patience.

Edited August 19, 2022

Way better than the other dropshipping apps - they support team are friendly, helpful and fast to respond and there are genuine suppliers on Syncee which have become our favourite

Forever and Always
United States
12 months using the app
Syncee replied August 22, 2022

Thank you so much for your kind words. Your feedback means so much to us. We wish you all success with your business! And do not forget, if anytime you have a question, we are here for you!