Syncee Premium AI Dropshipping
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
Reviews (509)
Refine
-
By rating
Well as promised to advise you after I have tried the product. Definitely not happy with this program and feel that it is a waste of money.
Lots of hidden fees and other subscriptions and not enough vendors for what my store needs. The vendors I considered like for Men's products/clothes only carry maybe 1 or 2 of the items and not even multiple sizes, very, very limited.
I paid the subscription in full so that I would capture the discount offered. I really had high hopes that Syncee offered exactly what I wanted in my store. But after much vetting of their suppliers, the only companies offering what I want, charge additional subscription fees.
I asked for a refund even though I know it is non refundable, because as stated, in the beginning, the program looked amazing, but then as I dug in further, it is not.
Hi there,
We’re sorry to hear that our app didn’t meet your expectations. We also regret that our supplier selection did not meet your store's needs.
We strive to provide a comprehensive platform and will take your feedback into account for future improvements. Please know that the selection of suppliers is growing daily, so stay tuned for more upcoming brands in your niche. In case of any questions, do not hesitate to reach out to our support team via in-app chat or email. We are here for you.
I do not like Syncee at all. I have been trying to navigate my way around the site for three days. I am not getting anywhere. I am going to cancel. Also I think it is so unfair that I paid for a years subscription on Saturday and found that the site is not actually user friendly, enquired on Sunday about cancellation and was told I could cancel anytime but as i paid for a year I would not be refunded.I have lost over NZ$200 . A lot of money to give away!!
While they may have some nice products, you don't get the satisfaction of uploading unlimited products as you do with other suppliers. The Basic plan only allows you to upload 25 products for the YEAR, but yet they expect you to pay monthly, and the pro plan only allows 250 products a year. I load about 200 products a day to my online retail store. If you're just starting out, this supplier isn't for you. Sorry Syncee, but you need to increase the products we are able to add to our store.
Hi there,
We appreciate your feedback. Please let us bring it to your attention that Syncee offers several plans based on how many products you would like to upload to your online store to sell. Any business can pick the plan that is ideal for their business needs. Please let us recommend our Business plan which allows you to upload 10,000 products to your store, or our Plus plan which allows you to upload 50,000 products to your store.
Furthermore, please let us also highlight that Syncee specializes in keeping products continuously up-to-date. The plan you pick allows you to manage that amount of products in total, and not "yearly". With Syncee, automated order data synchronization is also available besides other helpful features like product pricing and more.
If you have any questions about our plans or our application, please do not hesitate to reach out to us. We would be more than happy to help you.
Terrible Customer Service ! They just provides their platform only.....
AND I am in trouble.....frustrating from their supplier. Too much of delay in shipping. I NEVER accept 2 weeks of delay for my USA customers in shipping. This supplier is in USA. I give you delayed order numbers in Syncee, at this time - 267999-567163
267999-567077
267999-567038
267999-567125
267999-567026
267999-566923
267999-566857
Hi there,
We are sorry to read your review. We understand your frustration and we are sorry about any inconvenience you've experienced. Please note, that Syncee is an application helping retailers and suppliers connect, and we help with the product data uploads and updates to your online store. It is the supplier who is responsible for any shipping-related questions and issues, and that is why we recommend reaching out directly to the supplier regarding your orders. We would also like to highligh that during the holiday season, shipping times may vary. We value your business and were always here for you anytime you needed assistance, and we will also always be there to help you with any questions arises. If you need further assistance or have additional concerns, please don't hesitate to contact us. We strive to provide the best service possible and appreciate your understanding.
I used this app for about a month and processed real orders with it. Here's my honest opinion as a professional dropshipper/whitelabeler with 9 years of experience. This app is just a trap for newbies to waste money. Its overpriced and does not deliver any real value.
1-The suppliers on syncee can be found on ANY other app completely FREE.
2-"Premium" suppliers aren't actually premium. We looked though them ALL.
3-The supplier prices on Syncee are typically higher than any other dropship supplier app
4-Supplier on this app specifically tend to inflate shipping costs. I suspect that this is to simply add to their revenue. This is not common on all DS'ing apps.
5-Supplier NEVER reply on syncee so dont ever expect a reply from almost any supplier after weeks and months.
6-Syncee customer service, although kind, serve no real purpose other than to tell you to reach out to suppliers for most questions...suppliers who never respond, see #5.
7- 29$/month for 25 products is silly and offensive.
8- Lots of newbies love this because its easy to understand and it pretty, but professionals will not appreciate it.
9-If you do finally get a response back from a supplier, you have to be on a paid scubscription to even READ it.
Syncee is for newbies to feel like they are doing something in the direction of starting their own business but it offers no real value for people who are serious about running a business.
Hi there,
We are deeply sorry to read your review. We are a bit surprised about your words, please let us kindly reflect on your thoughts and highlight a few pieces of information about suppliers, and our application.
First of all, suppliers who request to join our marketplace are checked thoroughly before they become available on Syncee. It's the supplier's choice where they want to offer their products. It's not completely clear to us what you mean by accessing their products on any app for free. All drophipping platforms have their unique fee.
Secondly, it is the supplier's decision on how they price their products and shipping. We have no influence on it at all and there is no extra fee we add to the prices!
Thirdly, there are specific questions like shipping-related ones or else, that are something only the supplier could answer effectively so there are cases when we have to direct retailers to suppliers.
Furthermore, Syncee has features that are only available in specific plans, and that is why you couldn't access the Messages in a free plan.
Once again, we are genuinely sorry about what you experienced. Should you have any further questions, please do not hesitate to reach out to us.
The worst. Got an order to fill, went to go pay and it kept saying add payment method.
Eversince I installed App, The website became terribly slow. I have paid $ 59 but, I do have to uninstall even in between because of having very slow website.
Hi there,
Thank you for sharing your feedback, we are sorry to hear about your experience. We would like to clarify that Syncee itself should not slow down an online store. We also couldn’t find any previous support request from you regarding performance issues, so unfortunately we didn’t have the opportunity to investigate or assist. Our goal is to provide a smooth and reliable experience, and we are always here to help. If you are open to it, please contact our support team via support@syncee.com so we can look into this together.
products are very expensive , difficult to compete with other drop shippers
Hi there,
We are sorry to read your words. We understand that product cost is a key factor, that is why we offer a wide variety of products on our marketplace in all price ranges, so everyone can find the most suitable items for their business. Furthermore, we are constantly working to expand our supplier network to offer more options. Our team is available to help you find products for your business. Please reach out to us via our in-app chat or at support@syncee.com for any direct assistance.
Beware of unexpected charges! charged me 100 for instal and no use
Hi there,
We are sorry to hear about your experience. The records of your account shows the date of subscription. Please also note that Syncee does not have the ability to charge accounts on its own. Charges occur when a subscription plan is selected and confirmed through Syncee’s and Shopify’s checkout system. The subscription is managed by the store owner and all charges are tied to the chosen plan. If you have any questions about managing or canceling your subscription, our support team is always available via the in-app chat or at support@syncee.com to assist.
DO NOT USE THIS APP! 3 days of waiting since customers placed an order and Syncee is not letting me pay for them. They say it's an issue at the supplier's end but clearly, it is a technical issue with Syncee. Trying to contact them is useless. Also contacted the supplier directly and they can't provide the item at the price listed on Syncee. What do I do now? Take a loss?
We are terribly sorry about the experience you have had with your supplier partner. Please let us highlight that there is no technical issue with Syncee. The issue regarding the payout is unfortunately at the supplier's end. We have kindly shared more details with you about it via our correspondence. We have also contacted the supplier to help you solve the payment issue as soon as possible. Once again, our sincere apologies for the inconvenience, and thank you for your kindest understanding and patience.
