Reviews (275)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automate accounting tasks, seamlessly syncing sales, fees, taxes, and inventory with platforms like Shopify and Xero. It features an intuitive interface and offers robust customization options for transaction management. The app supports multiple e-commerce and payment platforms and provides excellent customer support. Additional resources like a YouTube channel and web demos are available to help merchants maximize its benefits.

Edited May 24, 2022

Synder has been a complete life saver for our business. In terms of automating the process between Shopify & Quickbooks I couldn't think of a tool which could do a better job. The smart rules option is super handy for country based tax codes and the customer service, in particular Pauline and Helen have been incredibly responsive and helpful. Would highly recommend !

GGV Eyewear
United Kingdom
Over 3 years using the app
May 13, 2021

This is by far the best sync app I've tried. Super user friendly and the staff is so helpful. I had a problem with tax code while importation and Yar was able to help me in the best way. Thank you so much!

Squidpoxy
Canada
Over 3 years using the app
Edited April 12, 2021

Synder app is very user-friendly and syncs in real time. Kiryl, was great answering questions & assisting every step of the way when resolving issues.

This Little Goat
United States
Over 3 years using the app
July 7, 2021

Live chat support is great! I had a few questions with onboarding and George took his time to answer every question. He was very responsive, offered step by step instructions, and sent screenshots. This is what you call customer service.

G&M Salon Apparel
United States
About 3 years using the app
December 22, 2021

We use synder and it is such a time saver. I recently needed help with reconciliation and Yar got on the chat super quick and resolved the issue.

Little Lives PPE™
United States
About 3 years using the app
June 17, 2021

I have just started using the app and have had a good experience so far. I had some issues getting it set up and customer service was wonderful. They were helpful and responsive. I will continue to use the app and update here as necessary. I would recommend this app

jycty
Canada
About 3 years using the app
December 30, 2022

We have had Synder for a little over a year to sync our Shopify and PayPal to our QuickBooks. Recently we noticed some discrepancies in our reporting between the platforms. We scheduled a call with Vita in support and we could not be more pleased. She answered all of our questions, found the areas we needed to address, and patiently walked us through each step to get us back on track. We strongly recommend this software for anyone looking to take their online store to the next level and Vita in support for top notch care!

B2BFAB
United States
Almost 3 years using the app
March 24, 2022

Synder has really helped me with my accounting, and keep all my books in balance. I do not know what I would do without it

East Coast Sports Collectibles
Canada
Almost 3 years using the app
February 1, 2022

This app has saved me so much time when it comes to my taxes. Keeps my books organized and anytime I've needed help, their customer service has been great!

Nevaeh Dolls Boutique
Canada
Almost 3 years using the app
April 15, 2022

I used this app to integrate Shopify, Paypal, and Stripe. It has saved a lot of time, which I'm sure everyone can appreciate. The customer service is 5 star, they will call you back from a missed call, chat online immediately and schedule video calls if needed in a timely manner. Felix has been most helpful!

Meditation Mount
United States
Almost 3 years using the app