tawk.to Live Chat , 231 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, customizability, and comprehensive features, including real-time monitoring of website statistics and client chats. They value the ability to delegate chats, convert them into support tickets, and view live visitor reviews. The mobile compatibility is praised for enabling on-the-go customer interaction. The app's analytics provide valuable customer insights, and the support team is known for their responsiveness. Merchants also value the free offering and the ability to retain information after uninstallation.
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Probably the best app we have ever had for our website! Awesome effort.
Easy, customizable, user friendly, love it, love it, love it!
NIENTE DI MEGLIO . App Unica , accessibile anche da iphone . da quando ho istallato l'app le mie vendite sono decisamente migliorate . Grazie a voi < 3 risposta in tempi record
Hi Mondo Porter,
Thank you for choosing tawk.to and for giving us a 5-star review!
We appreciate your feedback and are happy to know that our widget helped convert sales for your business.
Our tawk.to app can easily be accessed via web browser, desktop and mobile apps.
Check out the links below to download the app:
Windows App: https://www.tawk.to/tawk-to-for-windows/
MAC App: https://www.tawk.to/download-the-tawk-to-mac-osx/
iOS app: https://apps.apple.com/app/tawk-to/id907458277
Android app: https://play.google.com/store/apps/details?id=to.tawk.android
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Excellent.
Super easy to install, configure and for client to use.
ONLY criticism would be that I find the notification of conversation very easy to miss on a desktop without sound - but that's my fault for not having sound.
Seems almost rude to own brand and deprive the developer of well deserved recognition.
Thank you
Hi Tea Palace,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you find value in our product and find it easy to use.
Our default desktop sound notification has a loud ring that can quickly get your attention when a visitor is ready to chat. You can choose the sound you hear, the volume and the number of times it is repeated.
To learn more click the following links:
1. Enabling Desktop notifications
https://help.tawk.to/article/enabling-desktop-notifications
2. Managing sound settings and desktop notifications
https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications
3. Enabling notifications on Android
https://help.tawk.to/article/enabling-notifications-on-android
4.Enabling sound and badge notifications on iOS
https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Great app. Even the free version works really well. Easy to install and easy to get the hang off. Recommend it - especially for start-ups with limited funds for paid versions.
Hi Amber Grove,
Thank you for choosing tawk.to and for giving us a 5-star review!
The tawk.to app will always be free!
Ultimately, we believe that you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
So far so good!! Love the fact that you can customized the chat window to match your website!!!. Check it out at: https://www.hamopride.com
Hi Hamopride,
Thank you for choosing tawk.to and for sharing your review with the community!
We are happy to know that you love the features of our widget.
Great news! We have just released a major update to our widget.
See our latest release here: https://www.tawk.to/category/updates/
This new update has Widget Cards that allow you to personalize the content of your widget. You can now add any kind of content to your widget, including videos, images and agent profiles. It’s like having a mini-website in the chat.
To learn more about how to customize the Widget Cards, visit this link: https://help.tawk.to/article/customizing-the-widget-header-and-body-cards
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
This app is amazing, so easy to use and customize. Well done and thanks to the developers, and thank you for making it completely free.
It's free and amazing. I have no complaints.
Hi Nycwink,
Thank you for choosing tawk.to and for sharing your review with the community!
The tawk.to app will always be free!
Ultimately, we believe you should never have to pay to communicate with your customers. They are your customers! And if you’re using tawk.to, you never will.
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Awesome app! It's so informative and addictive! Really love all the stats and watching visitors to our site, the chat function is a lifesaver and has helped boost sales! Come check out www.keepemquiet.com for kids travel (and subscription) gift packs, happy kids = happy travels!
Hi Keepemquiet,
Thank you for supporting tawk.to and for recommending us to others!
We are happy to know that our widget helped convert sales for your business.
Our Monitoring feature shows real-time activities of visitors. You can view the navigation activity of visitors with chat history.
If you wish to proactively reach out to your visitors, you can start a chat by selecting a visitor profile in the Monitoring section of the Dashboard. Then simply click the Join button in the chat window to start a chat.
To learn more, visit this link: https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions
If you have any questions or require assistance, we invite you to reach out on our 24/7 support line.
Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min.
Love this chat!!!
OPHERTY & CIOCCI
www.ophertyciocci.com
Luxury Vintage, Pre-Loved Fashion
Hi Opherty Ciocci,
Thank you for choosing tawk.to and for recommending tawk.to to the community!
We are happy to know that you love our product!
If you have any other questions or require assistance, we invite you to reach out on our 24/7 support line. Our live agents are always available to assist you.
Alternatively, you can reach me here at sienna.rubio@tawk.to or book a call here: https://calendly.com/siennarubio/30min