tawk.to Live Chat , 233 reviews

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
    183
  • 5% of ratings are 4 stars
    11
  • 2% of ratings are 3 stars
    5
  • 3% of ratings are 2 stars
    6
  • 12% of ratings are 1 stars
    28
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, customizability, and comprehensive features, including real-time monitoring of website statistics and client chats. They value the ability to delegate chats, convert them into support tickets, and view live visitor reviews. The mobile compatibility is praised for enabling on-the-go customer interaction. The app's analytics provide valuable customer insights, and the support team is known for their responsiveness. Merchants also value the free offering and the ability to retain information after uninstallation.

May 17, 2018

looks impressive so far ill will give full try before full 5 ,, ill be back (Arnold's voice)

Originalgadget
Canada
6 days using the app
tawk.to replied September 9, 2021

Hi Originalgadget,

Thank you for choosing tawk.to and for sharing your review with the community!

We appreciate the kind words and we thank you for the continued support of our product.

We have a 24/7 support line that you can contact for urgent matters. Our live agents are always available to assist you.

Let me know if you have any other questions, require assistance, or just want to talk to someone at tawk.to.

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