tawk.to Live Chat

The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and your own knowledge base.

Compatible with all modern browsers, tawk.to was created in response to the growing need for businesses to respond in real time, with real people.

Never lose another lead or sale again — tawk.to offers iOS, Android, Windows and Mac OSX apps to keep you connected wherever you go.

Why use tawk.to?

tawk.to’s live chat app, knowledge base and ticketing system integrate seamlessly with your Shopify store, allowing you to assist visitors in the moment of decision and provide real-time support and service to your customers.

• Save time and simplify — monitor and chat with visitors on multiple websites from a single dashboard interface

• Personalize greetings and share promos with trigger messages based on your visitor’s location, past visits, page views, and more

• Provide fast, accurate responses with canned “shortcut” message templates for live chats and ticketing

• Easily share answers to FAQs and provide self-help to customers with your own Knowledge Base

• Create and assign tickets in a built-in support desk and ticketing system, making it easy to follow up and create outstanding customer experiences every time

Support

tawk.to offers 24x7-365 live support.