Highlights
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Launched
November 16, 2015
Languages
English
Categories
ChatWorks with
Zapier, Wordpress, Google Analytics, Webhookstawk.to’s messaging and CRM software makes it easy to monitor and chat with customers in real time.
The tawk.to Live Chat app makes it easy to monitor and chat with visitors on your Shopify site. Be there when they need you with unlimited messaging, ticketing and agent seats. Never lose another lead or sale again — iOS, Android, Windows and Mac OSX apps keep you connected wherever you go. tawk.to’s live chat app, CRM, knowledge base and ticketing system integrate seamlessly with your Shopify store, so you can assist visitors in the moment of decision and provide real-time customer support.
- View and manage Shopify orders directly from chats and tickets.
- Personalize greetings with triggers based on location, past visits, and more.
- Provide fast, accurate responses with canned “shortcut” message templates.
- Manage unlimited customers and organizations in your CRM.
- Need help? Reach out to our support team 24x7 for live assistance.
233 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ease of use, customizability, and comprehensive features, including real-time monitoring of website statistics and client chats. They value the ability to delegate chats, convert them into support tickets, and view live visitor reviews. The mobile compatibility is praised for enabling on-the-go customer interaction. The app's analytics provide valuable customer insights, and the support team is known for their responsiveness. Merchants also value the free offering and the ability to retain information after uninstallation.
The customer support provided by awk is top-notch, with our team appreciating the quick and helpful responses to their inquiries.
Handy app. It is really annoying though. By default it has a really obnoxious sound that plays when your users visit your site. It has a popup chat message that is automatically enabled that you have to hunt for the setting to disable. It also does not allow you to manage, change or update any settings from inside the Shopfiy Admin area, you have to to to Tawk.to's website to change anything.
Garbage products
About this app
Launched
November 16, 2015
Languages
English
Categories
ChatWorks with
Zapier, Wordpress, Google Analytics, WebhooksBuilt by tawk.to
About tawk.to
4.1 average rating
8 years building apps for the Shopify App Store
187 E WARM SPRINGS RD STE B298, LAS VEGAS, NV, 89119-4112, US
Support
Send a messagesupport@tawk.to