Reviews (644)

Overall rating
4.1
Counts per rating level
  • 79% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, quality products, and seamless Shopify integration. They praise its diverse product range, especially blankets and metal wall art, for their high quality. The user-friendly interface facilitates easy design uploads and modifications, while automated order tracking and fulfillment streamline operations. Quick production and shipping times, coupled with responsive customer service, including direct owner involvement, further enhance merchant satisfaction and trust.

October 23, 2018

Placement of logo is one of the worst out of all POD apps & haveyet to find if can place on back of shirts. But cost is good, Hoping Quality is Good.

Otsy & Co
Australia
2 months using the app
May 25, 2016

Amazing! Cant wait to use it to its capability..

Leavenormalbehind
United States
2 months using the app
August 3, 2016

So far So good. I have only had 1 order, but everything is fine so far.

Stylegrabber
United States
2 months using the app
September 5, 2016

I have used TL for several months now with manual orders and I am continually impressed by their quick responses for customer service, and the quality of the prints I am getting.

Invitations Gifts By The Piy Life
United States
2 months using the app
October 8, 2017

it is very useful, but the variety seems limited

Eureka Oshima
Canada
2 months using the app
September 26, 2015

Disappointing. After establishing our online store, we chose Teelaunch for fulfillment. We were impressed with the App's ease of use, and although we would have preferred additional product options, it wasn't a deal breaker.

The first issue came when we ordered a test run. Teelaunch advertises "The majority of orders ship within 1-2 days and since we're centrally located and use USPS your US based customers receive their orders in less than 3 days." Our order shipped after 7 days and we received it 10 days after ordering. I contacted customer support and their response was: "Order are printed and shipped 7 days a week ... Many factors play in the time the shirt is printed and shipped. We do apologize about this delay."

The second issue arose when we opened the package and inspected the shirts. The design was a very basic, single color, underlined text with the shirt as the background. The image provided was per their pixel recommendation and format (2400-3600, PNG). The print color was silver but what arrived was a grayish purple. The text and underline seemed smudged, not crisp and clear.

The third issue was when I contacted customer support on September 8. Initially, the company was very apologetic and seemed as though they wanted to correct the problems. We resent images of both the PNG uploaded for print as well as the delivered product. To date, September 26, we have not received a response despite contacting the company several times simply asking for an update.

We gave Teelaunch 2/5 stars because their App is streamlined, and the order did process. However, the delays, quality, and customer support were something that needed to be addressed and made known to others looking at Teelaunch. Hopefully this helps you make an informed decision.

Breadwater
United States
2 months using the app
Edited November 13, 2018

Tee Launch is great. You get custom product in up to two weeks and it looks great when you follow the templates. I can't stress it enough! FOLLOW THE TEMPLATES AND GUIDLINES. If you don't make sure your artwork is good, you're not going to get good product, and thats your fault. Customer Service is great, I've had representatives respond back to me at 11 at night. Plus the price point is better than any other dropshipping app I have, with a larger variety of any other dropshipping ap I've tried.

Oil Goddesses
United States
2 months using the app
July 21, 2018

Great APP!! Works great with my store

My Kiki By Bri
United States
2 months using the app
September 11, 2017

Easy to use! I have made a couple of campaigns and plan to make more.

Joyaburch
United States
2 months using the app
November 25, 2016

easy to use. I wish there were more products though

Case Pit
Vietnam
2 months using the app