Tepo Custom Product Options

Tepo Custom Product Options

Reviews (638)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage product options and customizations, such as image swatches and dropdown lists, which enhances sales and customer satisfaction. It is praised for its user-friendly interface, ease of setting up complex product variations, and seamless integration with apps like Teeinblue and GemPages. The app's performance is reliable, with regular updates adding new features. Customer support, particularly noted for a team member named Hazel, is quick and effective, significantly enhancing user experience by simplifying product management and improving store functionality.

September 18, 2024

Thank you very much for your quick and efficient help.

Aptemount
Slovakia
7 days using the app
September 11, 2024

User friendly and great customer service! Was a bit confused on how to customized some options, but Hazel replied very quickly and helped me fix and adjust everything I wanted to!

The Blue Seoul
United States
About 2 hours using the app
August 8, 2024

Very easy to use - does exactly what I need it to do - enough options to be really flexible but not overwhelm. Very quick support (user error not the app) - highly recommend!

Artist Diane Griffiths
United Kingdom
About 19 hours using the app
November 1, 2024

Alles was man braucht machbar je nach Plan verüfgbar

Berk-Geschenke.de
Germany
About 1 month using the app
October 25, 2024

This is a app perfect for store with multiple option. Thank you for Help Desk Hazel for her prompt reply. The issues fixed really fast!!

ALOT Living Limited
Hong Kong SAR
About 5 hours using the app
August 6, 2024

So far it's been great!

We ran into a small snag and their support/tech team resolved it within a couple of hours.

Berkeley Yeast
United States
8 days using the app
October 29, 2024

It helped me a lot

Loisirs De Jardin
Lithuania
6 days using the app
August 14, 2024

I’m disappointed with this app. The support is unresponsive, and I encountered several urgent issues that needed resolution for setting up my store. The inline button feature is buggy, and the input number field allows special characters, which is not ideal. Because there was no support to help with these problems, I had to switch to another app. Overall, the app provided a poor user experience. I expected much better.

My Store
Australia
1 day using the app
Tepo replied August 15, 2024

Hello Alex,

Thank you for taking the time to leave a review and sharing your concerns. I'm sorry to hear that you experienced delays in receiving support from our team due to the time zone difference. We understand how frustrating this can be, and we apologize for any inconvenience caused.

We would greatly appreciate the opportunity to assist you more promptly and address any issues you're facing with the app. If you could kindly provide us with a convenient time for you, we will make every effort to accommodate and provide the support you need.

Once again, we apologize for any inconvenience caused and appreciate your understanding. Your satisfaction is important to us, and we are committed to improving your experience and providing better support in the future.

If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.

Best regards,
Tepo Support Team.

August 20, 2024

Amazing experience so far, so glad I changed apps to Tepo!

Ramped Decals
Australia
8 days using the app
October 24, 2024

One of the best apps so far very easy to use

Artyourpet
Switzerland
About 11 hours using the app