Tepo Custom Product Options

Tepo Custom Product Options

Reviews (647)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance Shopify stores by adding complex product options like unique text fields and organized pop-ups, which help increase conversion rates and order values. They praise its intuitive design and effective customer support. Continuous updates and new features are also appreciated for upselling and enhancing the shopping experience.

May 20, 2025

Works fine untill now. Would recommend to everyone. Thanks for this. It really helps with customized jewerly.

Virelle
Netherlands
14 days using the app
Tepo replied June 3, 2025

Dear our valued customer,

Thank you for the wonderful review! We're delighted to hear that Tepo is serving you well and that you've experienced a boost in sales since installing the app.

It's incredibly rewarding to know we're contributing positively to your business. If you ever have questions or need support, feel free to contact us anytime.

January 19, 2025

Wonderfully designed app with one flaw, it's missing an in-product price add-on feature. Currently you need to create a separate variant to use as a price add-on for your product, you can't just have a price increase on certain variants within the product itself. To me this is a fundamental feature that should not be missing in a product options app, but besides that the app works wonderfully. Thank you to Hazel for her help and patience!

i aminal
United States
7 days using the app
Tepo replied January 22, 2025

Hi there,

Thank you for your thoughtful feedback!

We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates.

Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help!

Best regards,
Tepo Support Team

February 17, 2025

Excellent Customer Service. The firm provides exactly what I needed on my website!

Creative Luxury
United States
2 months using the app
Tepo replied February 21, 2025

Thank you for your fantastic review! 🌟 We're so glad to hear that our customer service met your needs and that we could provide exactly what you were looking for on your website.

If you have any more questions or need further assistance, don’t hesitate to reach out. We're always here to help! 😊

March 5, 2025

The support experience has been great and very fast. You just have to keep in mind your time zone, to contact them when they are operational. 100% recommended.

Ateclier
Spain
2 days using the app
Tepo replied March 9, 2025

Thank you so much for your positive feedback! We’re thrilled to hear that you had a great and fast support experience. We appreciate your understanding regarding time zones, and we’re always here to assist you during our operational hours.

Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out.

April 1, 2025

I've tried many customization apps for my products and Tepo is by far the best! Beautiful formatting, helpful support, and unlimited options!

Cove Jewelry
United States
2 minutes using the app
Tepo replied April 3, 2025

Thank you so much for the fantastic review!

Your feedback on the beautiful formatting, helpful support, and unlimited options is greatly appreciated. We're committed to continuously improving the app to provide the best experience for our users.

Thank you for your business.

February 2, 2025

It's my first time using the app and I've encountered some minor issue. contacted the customer service and it was resolved fast. I'm still exploring some of it features, but for what I currently need, I'm impressed!

Farmhouse Charm Candles Inc.
Canada
About 6 hours using the app
Tepo replied February 16, 2025

Thank you for sharing your experience! We're glad to hear that you found our customer service helpful in resolving your issue quickly. It's great that you're impressed with the app so far!

If you have any questions while exploring its features or need further assistance, feel free to reach out. We're here to support you!

April 30, 2025

Very helpful, and very kind.

TheFutbolistaCloset
Israel
Over 1 year using the app
Tepo replied May 3, 2025

Thank you for your fantastic review! We’re thrilled to hear that Tepo is meeting your needs and that you’ve seen an increase in sales since installing the app.

It’s great to know that we’re making a positive impact on your business. If you have any questions or need assistance in the future, please don’t hesitate to reach out.

April 3, 2025

App super consigliata. L’assistenza clienti è super gentile e professionale

The Needle Squad
Italy
6 months using the app
Tepo replied April 9, 2025

Grazie mille per il tuo feedback! Siamo felici che tu abbia trovato l'app utile e che il nostro servizio clienti ti abbia impressionato con la sua gentilezza e professionalità. Se hai bisogno di ulteriore assistenza o hai domande, non esitare a contattarci. Buon utilizzo dell'app!

January 13, 2025

Hazel has helped me no end today, I had almost given up just before Christmas and with other things going on but today Hazel has helped me and I have found the courage to continue and get my website live before the end of the week. I cant thank her enough.

Scented Candles and Melts
United Kingdom
About 2 months using the app
Tepo replied January 22, 2025

Hi there,

Thank you so much for your kind words! We’re thrilled to hear that Hazel was able to assist you and help you regain your motivation. It’s wonderful to know that you’re on track to get your website live before the end of the week!

If you need any more assistance or have questions in the future, don’t hesitate to reach out. We’re here to support you every step of the way!

Best regards,

The Tepo Team

March 6, 2025

Awesome application with awesome people who are always willing to help!

Pixels Photo Art
Romania
9 months using the app
Tepo replied March 9, 2025

Thank you so much for your amazing feedback! We’re thrilled to hear that you find our application and support team awesome. Your satisfaction is our priority, and we’re always here to help!

If you have any questions or need assistance, don’t hesitate to reach out!