Tepo Custom Product Options

Tepo Custom Product Options

Reviews (819)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for enhancing conversion rates and order values through customizable options like colors, sizes, and personalized text. Features such as image swatches and dropdown lists are noted for their visual appeal and functionality. The app's performance is reliable, and the support team is responsive and effective, even for free plan merchants. Regular updates and feature enhancements also receive positive feedback.

January 19, 2025

Wonderfully designed app with one flaw, it's missing an in-product price add-on feature. Currently you need to create a separate variant to use as a price add-on for your product, you can't just have a price increase on certain variants within the product itself. To me this is a fundamental feature that should not be missing in a product options app, but besides that the app works wonderfully. Thank you to Hazel for her help and patience!

i aminal
United States
7 days using the app
Tepo replied January 22, 2025

Hi there,

Thank you for your thoughtful feedback!

We appreciate your suggestion regarding the in-product price add-on feature. Your insights are invaluable to us as we continually strive to improve our app. We understand how important this functionality is, and we will certainly consider your feedback for future updates.

Please don't hesitate to reach out if you have any further questions or need assistance. We’re here to help!

Best regards,
Tepo Support Team

March 5, 2025

The support experience has been great and very fast. You just have to keep in mind your time zone, to contact them when they are operational. 100% recommended.

Ateclier
Spain
2 days using the app
Tepo replied March 9, 2025

Thank you so much for your positive feedback! We’re thrilled to hear that you had a great and fast support experience. We appreciate your understanding regarding time zones, and we’re always here to assist you during our operational hours.

Your recommendation means a lot to us! If you have any further questions or need assistance, feel free to reach out.

March 12, 2025

The app is so easy to use! The customer service is also great - Hazel quickly helped me solve the problem with the product page display. I really appreciate that :)

TreaYou Studio
United Kingdom
2 days using the app
Tepo replied March 15, 2025

Thank you for your fantastic review! We're so glad to hear that you find our app easy to use. It's wonderful to know that our support team was able to assist you promptly with the product page display issue.

If you have any more questions or need further assistance, please don’t hesitate to reach out. We’re here to help!

February 21, 2025

Great app for having product options, Works very well with my theme.

Darzee Traditions
United States
7 days using the app
Tepo replied February 23, 2025

Thank you for your wonderful feedback! We're glad to hear that our app is helping you manage product options effectively and that it integrates well with your theme.

We strive to ensure compatibility and functionality for all our users. Please don't hesitate to reach out if you have any suggestions or need further assistance. Happy selling!

February 12, 2025

Thank you for great services and support

Sugar Foot Candy Shop
United States
2 months using the app
Tepo replied February 16, 2025

Thank you for your kind words! We're delighted to hear that you appreciate our services and support. Your satisfaction is our priority, and we're here to help whenever you need it.

Thanks again for being a valued customer!

March 3, 2025

very good app for us, Customer service is also very professional

Jollybuyer
United States
18 days using the app
Tepo replied March 9, 2025

Thank you so much for your wonderful review! We’re delighted to hear that our app is working well for you and that you found our customer service to be professional. Your satisfaction is our top priority!

If you have any questions or need assistance, please don’t hesitate to reach out.

January 28, 2025

Easy and effective. Very good app.

Cute Outlaws
Germany
About 1 month using the app
Tepo replied February 16, 2025

We truly appreciate your fantastic review! 🌟 Your encouragement drives us to continuously enhance our app and provide an exceptional experience.

If you have any suggestions or require further assistance, please don’t hesitate to reach out. We're always here to help and support you!

January 13, 2025

super easy to use! Best app i have found for customizing products yet! Highly recomend!

Flourish Ink Creations
United States
3 days using the app
Tepo replied January 22, 2025

Hi there,

Thank you so much for your amazing review! We’re thrilled to hear that you find our app super easy to use and the best for customizing products. Your recommendation means a lot to us!

If you have any questions or need assistance, don’t hesitate to reach out.

Best regards,

The Tepo Team

February 2, 2025

It's my first time using the app and I've encountered some minor issue. contacted the customer service and it was resolved fast. I'm still exploring some of it features, but for what I currently need, I'm impressed!

Farmhouse Charm Candles Inc.
Canada
About 6 hours using the app
Tepo replied February 16, 2025

Thank you for sharing your experience! We're glad to hear that you found our customer service helpful in resolving your issue quickly. It's great that you're impressed with the app so far!

If you have any questions while exploring its features or need further assistance, feel free to reach out. We're here to support you!

November 4, 2024

Very good app for extra variants or product options. Needed a few tweaks to match my theme & language but the team solved everything very fast!

Regalito.net
Belgium
Over 1 year using the app
Tepo replied December 5, 2024

Thank you for sharing your feedback on your experience with our app!

It's great to know that our team swiftly addressed the tweaks needed to align the app with your theme and language.

Your feedback is valuable to us, and we appreciate the opportunity to support you. If you have any further requests or feedback, please contact us. We are here to assist you.

Thank you again for choosing Tepo and sharing your positive experience with us.