Custom Product Options Variant

Custom Product Options Variant

Reviews (525)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores with advanced product options and customization capabilities, such as complex variations and personalization like engraving. It's praised for its user-friendly interface that simplifies setup and management, and features like image swatches that improve the shopping experience. The app is noted for its reliable performance and seamless Shopify integration, with continuous updates adding new features. Customer support is particularly commended for its responsiveness and efficiency in handling custom requests.

August 13, 2024

So easy and clear to use, have everything you need!

Chameleon Customs
South Africa
18 days using the app
July 20, 2024

This app is so easy to use and customize. It is the perfect addition to a Shopify website selling custom goods.

Cook Creative
United States
17 days using the app
August 14, 2024

I’m disappointed with this app. The support is unresponsive, and I encountered several urgent issues that needed resolution for setting up my store. The inline button feature is buggy, and the input number field allows special characters, which is not ideal. Because there was no support to help with these problems, I had to switch to another app. Overall, the app provided a poor user experience. I expected much better.

My Store
Australia
1 day using the app
Tepo replied August 15, 2024

Hello Alex,

Thank you for taking the time to leave a review and sharing your concerns. I'm sorry to hear that you experienced delays in receiving support from our team due to the time zone difference. We understand how frustrating this can be, and we apologize for any inconvenience caused.

We would greatly appreciate the opportunity to assist you more promptly and address any issues you're facing with the app. If you could kindly provide us with a convenient time for you, we will make every effort to accommodate and provide the support you need.

Once again, we apologize for any inconvenience caused and appreciate your understanding. Your satisfaction is important to us, and we are committed to improving your experience and providing better support in the future.

If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help.

Best regards,
Tepo Support Team.

June 21, 2024

Easy and intuitive to use, and the support team are there in seconds to help you with any questions you may have. I can heartily recommend!

MILLMADNESS
Germany
29 days using the app
July 18, 2024

The support team at Tepo deserves special mention. Whenever I had a question or needed assistance, they were quick to respond and incredibly helpful. Their dedication to customer satisfaction is evident, and they go above and beyond to ensure that any issues are resolved promptly.

Casegrip
India
About 1 month using the app
July 17, 2024

So far its easy to use still some features missing but is better then the others

Victoria Design
Czechia
1 day using the app
August 20, 2024

Amazing experience so far, so glad I changed apps to Tepo!

Ramped Decals
Australia
8 days using the app
July 9, 2024

Very clear app, easy to use, provides me with what I need and is very helpful. Support at the highest level.

Pinmap
Poland
15 days using the app
May 4, 2024

I would recommend Tepo to any customer who offers lots of product options and customizations on their website! It's user-friendly and has made my sales go up every single listing! Thank you Tepo!

Country Gone Crazy
United States
8 months using the app
June 17, 2024

Amazing support. I have 1 issue and 1 feature request. In a matter of 1 hour they solved both of them. Quick, accurate, perfect support

Stay Tuned
Bulgaria
About 2 months using the app