Tepo Custom Product Options

Tepo Custom Product Options

Reviews (846)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing business value and customer experience, noting its ability to increase conversion rates and order values. It supports extensive product customizations, including complex variations and image swatches, ideal for businesses like custom mugs and personalized clothing. The support team is praised for being responsive and continuously improving the app with new features, significantly boosting user satisfaction.

March 9, 2025

Perfect custom options. Works flawlessly. Easy to setup. Support is great too. All my questions were answered in timely and efficiently.

Flowers on Ramarama
New Zealand
2 months using the app
Tepo replied March 15, 2025

Thank you for your amazing feedback. We're thrilled to hear that everything works flawlessly for you.

It's great to know that the setup process was easy and that our support ...

March 4, 2025

At first, I tried another APP: OPTIS Product Options, Variant. But their app has many bugs, and after 2 days of fixing, their support said they could not solve the problem. Then, I tried this app. I initially met the same problem, but the support team solved my issue in 30 mins. You guys work great.

Nimo
United States
7 days using the app
Tepo replied March 9, 2025

Thank you so much for sharing your experience! We’re thrilled to hear that our support team was able to resolve your issue quickly and effectively. Your satisfaction is our ...

March 13, 2025

Perfect features and truly amazing customer service!!

DrBeyk Online
Netherlands
Over 1 year using the app
Tepo replied March 15, 2025

Thank you for your wonderful review! We're thrilled to hear that you find our features perfect and our customer service truly amazing. Our team works hard to ensure that you ...

February 17, 2025

Excellent Customer Service. The firm provides exactly what I needed on my website!

Creative Luxury
United States
2 months using the app
Tepo replied February 21, 2025

Thank you for your fantastic review! 🌟 We're so glad to hear that our customer service met your needs and that we could provide exactly what you were looking for on your ...

February 12, 2025

Exactly what I needed, great support team would highly recommend

Meraki Studio
Australia
3 months using the app
Tepo replied February 16, 2025

Thank you for your fantastic review!

We're thrilled to hear that our app met your needs and that you found our support team helpful. Your recommendation means a lot to us!

...
January 20, 2025

The online chat supporting team feedback is rapid and smart, they can take on my questions quickly, and the app is easy to set up and customize, I highly recommend it!

Zendure EU
Germany
About 1 month using the app
Tepo replied January 22, 2025

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that our support team provided you with quick and smart assistance. Your recommendation means a ...

January 8, 2025

Really easy to use app, customer support is quick and fantastic and a big shout out to Hazel for all their support! I definitely recommend.

Collect Paris
France
3 months using the app
Tepo replied January 22, 2025

Hi there,

Thank you so much for your wonderful feedback! We're thrilled to hear that you find our app easy to use and that our customer support provided fantastic assistance. ...

March 6, 2025

Cool app! cool support!

Charlotte's Choice Horse & Hound - Montalegria AG
Switzerland
Almost 2 years using the app
Tepo replied March 9, 2025

Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying the app and our support. Your satisfaction is our top priority, and we’re here to help ...

January 7, 2025

Hazel was very nice and very responsive. She was super quick to resolve the issues that I ran into and constant little changes that I wanted to make. Would love if she helped me every time.

American Garage Door, Inc.
United States
11 days using the app
Tepo replied January 22, 2025

Hi there,

Thank you for your fantastic feedback! We're thrilled to hear that Hazel provided you with such responsive and helpful support. We’ll make sure to pass on your kind ...

March 5, 2025

The support experience has been great and very fast. You just have to keep in mind your time zone, to contact them when they are operational. 100% recommended.

Ateclier
Spain
2 days using the app
Tepo replied March 9, 2025

Thank you so much for your positive feedback! We’re thrilled to hear that you had a great and fast support experience. We appreciate your understanding regarding time zones, ...