The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
If you are with Naman, this person will be able to help you like nobody did before ! I like it thanks you Naman !
Waffles & Honey Jewelry
Aryan Sharma was super helpful during our chat fixed the issue I was having and knew exaclty what needed to be done
XCLEAR - Leaders in Hydrophobic Products for GoPro.
The best sales motivator app! Allows me to add a free product and free shipping based on geo location. Only downside is you have to disable the buy it now button due to shopify restrictions. Great service from Daniel also!
Top of the World
Good, easy to understand app. Does what it says it will do. Solid support as well if you have any issues. Thanks again, Naman.
Pure Fury Fitness
I'm looking for an app that will allow me to give a sample product for free for every full size that is purchased, and allow the customer to choose which sample they would like. This app does not allow that.
This app allows you to set a $ goal for the cart, and once that customer meets that $ goal, they are given a discount (or if you upgrade, a free item).
Also, the coding is a pain. There is a reason they offer a rep to do it for a small fee. My suggestion, create a copy of your theme in case you mess up..
Bold's customer service has been excellent and quick to respond whenever we have encountered issues. Thank you!
Had some problems with the app because it did not show the gwp immediately in the basket. Rajni helped out in no-time, very committed and the problem was solved. I am very satisfied.
Love the bold apps...fast customer service and response times. Apps work great and have increased our ROI significantly.
Great apps that are easy to use. Any issues I have had have been handled well by their customer service team, especially Priyanka, who handled my questions super fast and fixed every issues I had. Highly recommend.
Hi there - thanks so much for taking the time to leave us a review! Our live chat is definitely an awesome feature and a great way to access near-immediate help when you have more general questions. Don't hesitate to reach out again!
The app has caused a lot of issues for the store, at some point, it deactivated my "checkout" button, it got installed in the wrong theme of the store for no apparent reason so when I was testing the banner was showing on my live store, it has been a pain, but on the bright side today I spent about an hour with Sukh from the support team. The chat interaction was super helpful, we figured out a solution together. If it wasn't for the great support I received from Sukh I would give the app fewer stars.
Hello there! I'm so sorry about the issues you ran into prior to getting help from Sukh - unfortunately, I couldn't find the email correspondence related to the checkout issues, so I can't confirm what may have gone wrong there.
I'm glad to hear that Sukh was able to work with you to get things cleared up this time around! If you're interested, we also have some documentation on our Help Center related to hiding the banner on all pages, which may be a workaround in the future rather than removing the app's coding in the interim.
Please don't hesitate to reach out if you have any other questions - we hope we can continue serving you in the future!