Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate and reliable TikTok pixel tracking, especially for businesses with multiple products. They appreciate the easy installation process and the server-side system for its precision. The support team, including agents Joyce, Tracy, and Niel, is praised for their prompt and detailed responses. Merchants value the app for its simplicity, exceptional customer service, and its problem-solving capabilities with TikTok pixel tracking.

November 23, 2023

Extremely easy to use, even for those who aren't technically inclined like myself, can easily set up pixels in just a few steps. When using the pixel with the app, the campaign tracking is quite accurate, it's much more reliable compared to other pixel-setting methods I've tried before. The support team and technical team have been very helpful, providing specific assistance based on settings in my TikTok and Shopify accounts instead of giving generic responses. Highly recommend!

PersonalFury
Vietnam
About 1 month using the app
Omega replied November 26, 2023

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊

November 13, 2023

Niel helped me a lot, I had problems with my pixel. He requested limited access to my Shopify store to install the correct code so that all Omega data could be properly forwarded to my Tick campaign. He was very helpful and I am satisfied with his knowledge and skills in recognizing the problem. Thank you Niel

Rehba
Netherlands
4 months using the app
Omega replied November 16, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Niel receives the recognition they deserve. Thank you again, have a great day!

October 25, 2023

This app reports events better than native Tiktok app. I've tested a lot. Like it. The support team is also on top rate. They made customization for my cart drawer very fast.

Vitaliv
United States
6 months using the app
Omega replied October 27, 2023

How lovely and sweet you are.🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

November 22, 2023

Joy from TikTok Omega Pixel is simply amazing! Incredibly fast, exceptionally helpful, and super kind. A truly positive experience. Highly recommended!

Enty Amsterdam
Netherlands
5 months using the app
Omega replied November 23, 2023

Absolutely fantastic to hear about your positive experience with Joy from TikTok Omega Pixel! 🌟 Thank you for the high recommendation! If you have any more questions or need further assistance, Joy and the rest of our team are here for you. 😊🚀

November 3, 2023

App works well, you just need to wait few hours to Pixel events to show up in Ads Manager.

Love the rep Tracy, she helped me out with everything and she go further to make sure all is good and that doubled checked if everything is working properly.

Briol
United States
16 days using the app
Omega replied November 6, 2023

We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!

September 25, 2023

I have been using the app for a couple days and I cannot believe I just found it. It is has made scaling on multiple ad accounts on multiple platforms so so easy. I had a little confusion so I messaged support and Joyce was the absolute best! So happy I have found this app.

Lush
United States
About 2 months using the app
Omega replied September 29, 2023

Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!

November 8, 2023

The team has always been kind and helpful to me and always answered to each and every questions I have asked to them. Recommend the app 100%

Elycon
France
About 2 months using the app
Omega replied November 9, 2023

Thank you for your glowing feedback! We're delighted to have been of help and appreciate your 100% recommendation. If you ever have more questions or need assistance, we're here for you. Here's to your continued success with the app! 😊🌟

November 8, 2023

Tracy does an Incredible Job... Very responsive, and thorough & educated my Team on many different facets of FB Pixel Management/Use. We are Grateful for her support & she is a great asset! Strongly recommend!

Southern Bell Brands
United States
2 months using the app
Omega replied November 10, 2023

Thank you for the glowing feedback! We're thrilled to hear Tracy provided incredible support and valuable insights on FB Pixel Management. She's indeed a great asset to our team! If you ever have more questions or need assistance, feel free to reach out. We appreciate your strong recommendation! 🌟

November 9, 2023

An easy-to-use, versatile, multi-functional app, excellent platform

GoDuckee
Vietnam
Over 1 year using the app
Omega replied November 10, 2023

We appreciate your positive feedback! It's great to hear that you find our app easy-to-use, versatile, and multi-functional. If you have any questions or need assistance, feel free to reach out. Thank you for your support! 😊🌟

November 22, 2023

Very good and helpfull app. also very kind and supporting workers who can support you with any problems.

BenSlim Kindertablets
Netherlands
13 days using the app
Omega replied November 23, 2023

Absolutely thrilled to hear that you find our app very good and helpful! 🚀If you have more feedback or if there's anything else we can help you with, feel free to reach out. Thank you for your positive review! 😊🌟