Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy installation, and robust ad tracking capabilities. It's praised for allowing multiple TikTok pixels, providing reliable data for ad optimization. Many appreciate its live chat feature and proactive customer support. Its seamless integration and powerful campaign management tools make it ideal for leveraging TikTok's marketing potential.

February 1, 2024

Thank You for helping to set up the pixel and its working perfect

Interwood
Pakistan
About 24 hours using the app
Omega replied February 2, 2024

You're welcome! We're glad to hear that we could assist you in setting up the pixel, and it's working perfectly for you. If you have any more questions or if there's anything else we can help you with, feel free to let us know. We're here to help! 😊🌟🚀

April 15, 2024

great service

Riveto Amsterdam
United States
27 days using the app
Omega replied April 19, 2024

🌟🌟🌟🌟🌟 Thank you for your kind words! We're thrilled to hear that you're satisfied with our service. Providing great service is our top priority, and we're here to assist you whenever you need. If you have any further questions or require assistance, please don't hesitate to reach out. We're here to help! 😊🛠️

January 15, 2024

The app works wonderfully and Anna from the support team helps tremendously with testing and fixing a minor problem. Love the app and their great customer service!

Lumiberry
United States
1 day using the app
Omega replied January 16, 2024

We're delighted to hear that you're enjoying the app and that Anna from our support team could assist you effectively! 🌟 Our goal is to provide a seamless experience, and it's fantastic to know that our customer service met your expectations. If you ever need further assistance or have more feedback, feel free to reach out. Thanks for the love and for being a valued user! 🚀💙

November 13, 2023

Niel helped me a lot, I had problems with my pixel. He requested limited access to my Shopify store to install the correct code so that all Omega data could be properly forwarded to my Tick campaign. He was very helpful and I am satisfied with his knowledge and skills in recognizing the problem. Thank you Niel

Rehba
Netherlands
7 months using the app
Omega replied November 16, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Niel receives the recognition they deserve. Thank you again, have a great day!

February 23, 2024

tracy helped me very fast! thankyou

Evelyn-Oslo
Netherlands
1 day using the app
Omega replied February 25, 2024

You're welcome! 🌟 We're delighted to hear that Tracy could assist you quickly. If you ever have more questions or need further help, don't hesitate to reach out. Thank you for choosing our service! 😊🚀 #FastSupport #CustomerSatisfaction 🌐🛠️

January 16, 2024

I am new to using the TikTok shop, very new, and needed help as the act events weren't firing properly, Andy from omega was a massive help and did all the hard work and let me know when it was done! thank you Andy!

Nugs & Shake
United Kingdom
About 1 hour using the app
Omega replied January 19, 2024

🌟 Thank you for your awesome review! We're thrilled to have you on board with our Multi Tiktok pixel app. 🚀 It's fantastic to hear that Andy from Omega provided you with such great assistance and resolved the events issue. 🛠️ We'll be sure to pass on your gratitude to him! If you ever have more questions or need help, don't hesitate to reach out. Happy TikToking! 🎉

November 29, 2023

Great application , I'm very happy the customer service is very kind and professional , special thanks to Anna and Wendy

TechMate
France
4 months using the app
Omega replied December 1, 2023

🌟😊 We take pride in providing excellent customer service, and we're delighted that Anna and Wendy were able to assist you with kindness and professionalism. 🎉👏 We'll make sure to pass along your special thanks to them. If you have any more questions or need further assistance, please don't hesitate to reach out. We're here to help you every step of the way! 👍🤗

January 4, 2024

very good experience and staff was very corperative

Trendsin.pk
Pakistan
21 days using the app
Omega replied January 5, 2024

That's wonderful to hear! We're glad that you had a very good experience with our app and that our staff was cooperative and helpful. Providing excellent customer service is important to us, and we're delighted that our team met your expectations. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app, and we're here to support you every step of the way! 😊🙌👍

November 22, 2023

Joy from TikTok Omega Pixel is simply amazing! Incredibly fast, exceptionally helpful, and super kind. A truly positive experience. Highly recommended!

Enty Amsterdam
Netherlands
5 months using the app
Omega replied November 23, 2023

Absolutely fantastic to hear about your positive experience with Joy from TikTok Omega Pixel! 🌟 Thank you for the high recommendation! If you have any more questions or need further assistance, Joy and the rest of our team are here for you. 😊🚀

February 28, 2024

Definetly recoomending it. Easy to set up, everything is explained and the support is active and very helpful with checking if everything is set up okay.

4Endurance Italia
Slovenia
About 1 hour using the app
Omega replied March 1, 2024

🌟 Thank you for the recommendation! 🚀 We're thrilled to hear that you found it easy to set up, appreciate the clear explanations, and have experienced active and helpful support. If there's anything more we can assist you with or if you have further questions, feel free to reach out. Happy using! 😊🌈 #EasySetup #HelpfulSupport #HighlyRecommended 🌟