TikShop: Feed & Omega Pixel

TikShop: Feed & Omega Pixel

Reviews (290)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly interface and exceptional customer support, noting the ease of installation and setup with the help of a knowledgeable team. It is valued for effective TikTok pixel management, enabling precise tracking and data collection for advertising campaigns. Features like powerful campaign tools and multi-pixel setups are appreciated for enhancing tracking accuracy across different campaigns and products. The 24/7 availability of the support team is also highlighted, offering timely and personalized assistance.

March 25, 2024

This Shopify App is amazing and most all the best thing is their customer support team is immaculate and genuinely takes care you from beginning to end. They're super supportive! Also, they are very friendly and try to answer question not pertaining to their app. That's freakin' awesome! I rate this app and its team 10/10 and recommend this to everyone who uses Shopify. Last little side note; their live chat software is the best I've ever seen for a chatbox. Omega really helped me solve my pixel problems and many other things so thank you Omega team.

Techdriven™
United States
22 days using the app
Omega replied March 27, 2024

Thank you immensely for your glowing review of our Omega Pixel ‑ TikTok Pixels app and our customer support team! 🌟 We're thrilled to hear that you've had such a positive experience with both the app and our team. 😊 It's our mission to provide immaculate customer support and ensure that every user feels supported from beginning to end. We're glad to hear that you appreciate our friendly and helpful approach, even when answering questions beyond the scope of our app. Your 10/10 rating and recommendation mean the world to us! If you ever need further assistance or have more questions, don't hesitate to reach out. We're here to help! 🚀

November 13, 2023

Niel helped me a lot, I had problems with my pixel. He requested limited access to my Shopify store to install the correct code so that all Omega data could be properly forwarded to my Tick campaign. He was very helpful and I am satisfied with his knowledge and skills in recognizing the problem. Thank you Niel

Rehba
Netherlands
7 months using the app
Omega replied November 16, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Niel receives the recognition they deserve. Thank you again, have a great day!

June 3, 2024

Great support from the team!

Voyege
United States
2 months using the app
Omega replied June 8, 2024

🎉 Thank you for your kind words about our support team at Omega - Pixels & Events API app! 🌟 We're thrilled to hear that you had a great experience with our support services. 💬 If you ever have any questions or need assistance, don't hesitate to reach out. We're here to help you maximize your use of the app! 👍 #OmegaPixelsAndEventsAPI 🖥️

Edited April 23, 2024

I use the facebook & tiktok omega apps and for both the livechat is incredible. Everytime there is a issue i get help within 1 minute the people here are super friendly

Bolo Butikk
Netherlands
6 months using the app
Omega replied March 27, 2024

Thank you for your fantastic feedback regarding our Omega Pixel ‑ TikTok Pixels app and our support team! 🌟 We're thrilled to hear that you've had such a positive experience with our live chat support, especially Andy. 😊 It's wonderful to know that we've been able to provide you with quick and friendly assistance whenever you've encountered an issue. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to ensure your experience remains exceptional! 🚀

May 18, 2024

best app for pixel and too much supportive team with a quick responce

Orchard Store
Pakistan
8 months using the app
Omega replied May 25, 2024

🎉 Thank you for the glowing review! 😊 We're thrilled to hear that the Pixels & Events API is the best app for pixels, and our supportive team provided quick responses. 💪🚀 Your satisfaction is our priority! 🌟😊

November 23, 2023

Extremely easy to use, even for those who aren't technically inclined like myself, can easily set up pixels in just a few steps. When using the pixel with the app, the campaign tracking is quite accurate, it's much more reliable compared to other pixel-setting methods I've tried before. The support team and technical team have been very helpful, providing specific assistance based on settings in my TikTok and Shopify accounts instead of giving generic responses. Highly recommend!

PersonalFury
Vietnam
About 1 month using the app
Omega replied November 26, 2023

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊

April 6, 2024

This Shopify App is impressive, with a standout feature being their excellent customer support team. They genuinely take care of you throughout the entire process, offering solid assistance.

Levona-mode
Netherlands
About 2 months using the app
Omega replied April 8, 2024

🌟 Thank you for your glowing review! We're thrilled to hear that you find Omega Pixel ‑ Tiktok Pixels app impressive, and we're delighted that you've had a positive experience with our customer support team. Providing excellent assistance and taking care of our users is our priority, and we're glad to know we've met your expectations. If you ever need further assistance or have any questions, don't hesitate to reach out. Here's to your continued success with our app! 🚀😊

January 16, 2024

I am new to using the TikTok shop, very new, and needed help as the act events weren't firing properly, Andy from omega was a massive help and did all the hard work and let me know when it was done! thank you Andy!

Nugs & Shake
United Kingdom
4 months using the app
Omega replied January 19, 2024

🌟 Thank you for your awesome review! We're thrilled to have you on board with our Multi Tiktok pixel app. 🚀 It's fantastic to hear that Andy from Omega provided you with such great assistance and resolved the events issue. 🛠️ We'll be sure to pass on your gratitude to him! If you ever have more questions or need help, don't hesitate to reach out. Happy TikToking! 🎉

January 3, 2024

Excellent application - extremely user-friendly for creating catalogs. The customer support is outstanding! I encountered a couple of issues with the pixel not capturing certain data, but the team promptly addressed them and consistently followed up to ensure a seamless experience.
Tracy is a must-have for hassle-free tracking and standout customer support. Highly recommended for a stress-free online shopping experience!

Qtmarts Store
United States
3 months using the app
Omega replied January 5, 2024

Thank you for your excellent feedback! 🌟 We're thrilled to hear that you find our application extremely user-friendly for creating catalogs. 😍 It's great to know that our customer support has been outstanding as well. 🙌💪 We greatly appreciate your recommendation of Tracy for hassle-free tracking and standout customer support. Thank you for highly recommending our application for a stress-free online shopping experience! If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 😊🚀

May 18, 2024

Easy to use and perfect customerservice!

ZAMINO
Netherlands
4 months using the app
Omega replied May 25, 2024

😊 We're delighted to hear that you find the app easy to use! 🌟 Thank you for the compliment on our perfect customer service. 💼💬 We're here to make your experience smooth sailing! 🚀😊