TikShop: Omega Pixel & Catalog

TikShop: Omega Pixel & Catalog

Reviews (303)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective pixel tracking and easy product feed synchronization with TikTok. They appreciate the user-friendly interface that simplifies setting up multiple pixels without needing coding skills. The seamless Shopify integration and responsive, multilingual customer support available 24/7 are also praised, especially for their proactive help with pixel setup and tracking issues, enhancing merchant satisfaction.

September 10, 2024

it was great experience and you have great customer support

royalpret
Pakistan
29 days using the app
Omega replied September 15, 2024

Thank you for your kind words! 😊 We’re thrilled to hear that you had a great experience with the Omega ‑ Pixels & TikShop Sync app and that our customer support met your expectations. 🌟 If you need any more help, we’re always here for you! 🙌

October 11, 2024

Niel es una maquina! siempre que me atiende me ayuda y resuelve mis problemas en un momento.
El servicio de atención al cliente 10 de 10

FASHORA FRANCE
United States
20 days using the app
Omega replied October 16, 2024

¡Muchas gracias por tu excelente comentario! Nos alegra saber que Niel te ha brindado un servicio tan eficiente y rápido. Tu valoración de 10 sobre 10 para nuestro servicio al cliente nos motiva a seguir mejorando. Apreciamos tu confianza en nosotros y seguiremos esforzándonos para mantener este nivel de atención. ¡Gracias por elegirnos! 🌟💯

March 8, 2024

Amazing experience, the support that you get from this app is unreal, they really want to make you satisfied and help you as much as they can, they really provide the best service i ever had with a live chat agent in my life. They even asked their dev to make some research to upgrade their app in order to answer to our needs. Thank you so much again Tracy ! This is the best way to install your pixel, they will check everything for you and make sure you have the best tracking possible.

ICE SMILE FRANCE
United States
3 months using the app
Omega replied March 10, 2024

We're thrilled to hear about your amazing experience with the Omega Pixel ‑ TikTok Pixels app! 🌟 Tracy and the support team go above and beyond to ensure your satisfaction, providing unreal support that truly stands out. It's fantastic to know they are dedicated to making improvements and conducting research to meet your needs.

Thank you for highlighting the exceptional live chat service and the commitment to customer satisfaction. If you're looking for the best way to install your pixel and ensure optimal tracking, Omega Pixel ‑ TikTok Pixels is the way to go! Thanks again for choosing Omega and Tracy's support. 🚀😊

July 10, 2024

Excellent integration with my Shopify store. It was quick and simple, mainly because of the prompt assistance from the Omega team. We had a brief meeting where we went through the implementation, ensuring everything was set up quickly and correct.

Lafezz
Netherlands
3 months using the app
Omega replied July 12, 2024

Thank you for your feedback! 🌟 We're delighted to hear that you had an excellent experience with the integration of the Omega app with your Shopify store. It's great to know that our team provided prompt assistance and ensured a quick and correct setup during your meeting. If there's anything else you'd like to share or if you have more feedback, please feel free to let us know. We're here to assist you further and ensure your continued success with our app! 😊🛒

August 21, 2024

I faced some tracking issues on my side. Tracy from the customer support team did a really good job in guiding me towards the issues i was facing and solved those issues instantly

Home Hatch
Pakistan
About 2 months using the app
Omega replied August 22, 2024

It sounds like Tracy did an excellent job helping you with the Omega ‑ Pixels & TikShop Sync app! 🌟 She guided you through the tracking issues and solved them instantly! 🚀👍
We're always here to assist—thanks for choosing Omega!

August 19, 2024

The customer service is very enthusiastic and solves the problem very quickly. Recommended

findercube
China
Over 1 year using the app
Omega replied August 21, 2024

🌟 Thank you for your feedback! We’re thrilled to hear that you found our customer service enthusiastic and quick to solve your problem. 😊

Your recommendation means a lot to us! If you need any more assistance with our app, we’re always here to help.

September 1, 2024

tyler has helped me very very good. We have good tracking now thanks

VitaMax
Netherlands
23 days using the app
Omega replied September 8, 2024

Thank you for your feedback! 🌟 We're thrilled to hear that Tyler provided you with excellent help and that your tracking is now working well. If you need any further assistance, feel free to reach out. 😊🚀

March 22, 2024

Anna helped me checking the app. Because although this app is very easy to install and set up, I usually forget something. The customer service is always there and fast to reply. I highly recommend using this app. And also please just ask in the chat for a check up for your pixel system. It is a great help and it makes sure you are looking at the right numbers.

Pera-Oslo
Netherlands
2 months using the app
Omega replied March 25, 2024

We're delighted to hear about your positive experience with Anna and our Omega Pixel - TikTok Pixels app! 🌟 It's wonderful to know that our customer service team was able to assist you promptly and efficiently. 😊 Your recommendation means a lot to us! We understand that setting up pixel systems can sometimes be overwhelming, but we're here to help ensure everything runs smoothly for you. Don't hesitate to reach out to us for a check-up or any assistance you may need. We're here to make sure you're getting accurate insights and making the most out of our app! 🚀 Thank you for your support!

July 19, 2024

I have a very good experience with Omega Pixels! I had a problem with my advertising account and Tracy helped me very well, she provided very good service and was super customer friendly. I give them 5 stars!!!

belle-amsterdam.nl
Netherlands
22 days using the app
Omega replied July 24, 2024

Thank you so much for your kind words and the 5-star rating! We’re thrilled to hear about your positive experience with Omega Pixels and Tracy's support. We're committed to providing excellent service and ensuring that all your issues are resolved promptly. If you need any further assistance or have more questions, don’t hesitate to reach out. We appreciate your feedback and look forward to continuing to support you!

August 30, 2024

Very usefull for tracking, easy to use and for help they have a chat, they respond immediately!
Thanks Niel

FarNord
Netherlands
5 months using the app
Omega replied September 8, 2024

Thank you for your fantastic review! 😊 We're thrilled to hear that you find the Omega ‑ Pixels & TikShop Sync app useful for tracking and easy to use. It's great to know that Niel and our support team were quick to assist you via chat. If you need any further assistance, feel free to reach out! 👍