Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy installation, and robust ad tracking capabilities. It's praised for allowing multiple TikTok pixels, providing reliable data for ad optimization. Many appreciate its live chat feature and proactive customer support. Its seamless integration and powerful campaign management tools make it ideal for leveraging TikTok's marketing potential.

March 11, 2024

customer support is spot on

paawy
Cyprus
6 months using the app
Omega replied March 14, 2024

🌟 Thank you for your kind words! We're thrilled to know that you found our customer support spot on. 💫 Here at Omega Pixel - Tiktok Pixels app, providing excellent service is our top priority. 🤝 Our team is dedicated to ensuring your experience with our app is smooth and seamless, and it's fantastic to hear that we hit the mark for you. 💼

Whether you have questions, need assistance, or simply want to share feedback, we're here to help every step of the way. 🚀 Thank you for choosing Omega Pixel - Tiktok Pixels app, and please don't hesitate to reach out if you need anything else. We're here for you!

December 8, 2023

Really great customer support, the team is available round the clock. Tracy from the team is very helpful and installed our pixel within minutes. Thanks Tracy for all your help. I recommend the app to everyone.

Ginny
United Arab Emirates
3 months using the app
Omega replied December 10, 2023

Thank you for your feedback! We're thrilled to hear that you had a great experience with our customer support team and that Tracy was able to assist you promptly with installing your pixel. We appreciate your kind words and recommendation. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! 😊🙌

February 21, 2024

perfect support
thank you !

PocketBeam
Germany
15 days using the app
Omega replied February 22, 2024

You're welcome! We're glad to hear that you had a perfect support experience. If you ever need assistance in the future, don't hesitate to reach out. We're here to help! 😊🌟

November 23, 2023

Extremely easy to use, even for those who aren't technically inclined like myself, can easily set up pixels in just a few steps. When using the pixel with the app, the campaign tracking is quite accurate, it's much more reliable compared to other pixel-setting methods I've tried before. The support team and technical team have been very helpful, providing specific assistance based on settings in my TikTok and Shopify accounts instead of giving generic responses. Highly recommend!

PersonalFury
Vietnam
About 1 month using the app
Omega replied November 26, 2023

What a wonderful review! ✨ This made our day, and we are so grateful for Merchants like you! We are always here and happy to help in any way we can. Thanks so much for the positive feedback. 😊

December 8, 2023

Great app - super easy to make a catalog. and fantastic customer support!! had a few issues with the pixel not picking up some data and the team was quite responsive constantly followed up to ensure that everything was working smoothly.

Sang-e-meel Publications
Pakistan
About 1 month using the app
Omega replied December 10, 2023

Thank you for your feedback! 🌟 We're glad to hear that you found our app great and super easy to create a catalog. We're also delighted that you had a fantastic experience with our customer support team. It's great to know that they were responsive and proactive in addressing the issues you had with the pixel, ensuring that everything worked smoothly for you. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help! 😊🌟

December 28, 2023

The data is accurate and the service is very good.

ekyee
United States
9 months using the app
Omega replied December 30, 2023

Thank you for your feedback! 🌟 We're delighted to hear that you found our data to be accurate and that you're pleased with our service. Providing accurate data is crucial, and we're glad it has met your expectations. We also appreciate your kind words about our service. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our app! 😊🙌📊

February 29, 2024

It works. The support is very nice and helpful 24/7. I recommend :)

4Endurance Deutschland
Slovenia
About 21 hours using the app
Omega replied March 1, 2024

🌟 Thank you for the positive feedback! 🚀 We're thrilled to hear that it works for you, and that you've had a nice and helpful experience with our 24/7 support. Your recommendation is greatly appreciated! If you ever have more feedback or need assistance, feel free to reach out. Happy recommending! 😊🌈 #WorksWell #HelpfulSupport #HighlyRecommended 🌟

February 6, 2024

this is an extremely useful multi pixel app. the customer support is also spot on. Joyce at omega really helped me out brilliantly in setting up my tiktok pixel. keep up the good work. highly satisfied.

EBM | TBC
Pakistan
About 2 hours using the app
Omega replied February 8, 2024

🌟 Thank you for the fantastic review! We're thrilled to hear that our multi-pixel app has been extremely useful for you, and that Joyce at Omega provided brilliant assistance in setting up your TikTok pixel. We appreciate your kind words and are delighted that you are highly satisfied. If you ever have more questions or need further support, feel free to reach out. Keep up the good work on your end as well! 😊🚀

November 13, 2023

Niel helped me a lot, I had problems with my pixel. He requested limited access to my Shopify store to install the correct code so that all Omega data could be properly forwarded to my Tick campaign. He was very helpful and I am satisfied with his knowledge and skills in recognizing the problem. Thank you Niel

Rehba
Netherlands
7 months using the app
Omega replied November 16, 2023

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Niel receives the recognition they deserve. Thank you again, have a great day!

January 15, 2024

The app works wonderfully and Anna from the support team helps tremendously with testing and fixing a minor problem. Love the app and their great customer service!

Lumiberry
United States
1 day using the app
Omega replied January 16, 2024

We're delighted to hear that you're enjoying the app and that Anna from our support team could assist you effectively! 🌟 Our goal is to provide a seamless experience, and it's fantastic to know that our customer service met your expectations. If you ever need further assistance or have more feedback, feel free to reach out. Thanks for the love and for being a valued user! 🚀💙