Reviews (26,570)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

August 31, 2024

It was very easy to do

Scrap Cycles
United States
About 3 years using the app
July 30, 2024

it was great experience because its very easy to grow my business through your ad campaign

Galactic Emporium
Australia
4 months using the app
August 19, 2024

I truly enjoy TikTok. Attempting to integrate to social media isn't easy. Learning daily! Thanks guys for your smooth interface.

BeShop
United States
9 months using the app
September 10, 2024

TikTok made it easy and simple to integrate my store items into TikTok Shop. Thank you

BEAUTIMASS
United States
19 days using the app
August 28, 2024

Easy set up - highly recommend

Dreamika Supplies
Canada
About 1 year using the app
August 20, 2024

It was really easy pretty straight forward and to the point

My Store
United States
About 2 months using the app
September 9, 2024

It's very easy to setup your TikTok integration into your shopify store! Cheers to the developers!!

My Store
United States
29 days using the app
November 18, 2024

super easy to set up thank you.

ABRACE creations
United States
27 days using the app
November 8, 2024

quick and easy

The Alchemist's Kitchen
United States
Over 3 years using the app
Edited October 28, 2024

Given how anyone I talk to about this app agrees that its an absolute nightmare, Im *shocked* that this app somehow has one of the highest ratings (4.8) on the shopify app platform. Just. HOW. We've had *SOOOOOO* many problems. I do not understand.

UPDATE: Finally, somehow, got it stop rejecting our documents. Running a shop has been a nightmare as well, with random AI false flagging out items as prohibited (they definitely are not) and then tickets/a support system that ranges from computer-generated worthless and agents that lack the english/cultural understanding to understand how they have errored. Maybe 1 in 10 agents understands and attempts to fix things, but that fix is usually to escalate to a different team which will also error and then put us back to step 1. I might give it 2 star because at least we're making sales, but honestly, this app has wasted so much of my time and patience that i question whether the money we've made is even worth the hassle.

Well, its been rejecting my ID verification saying my unaltered CC statements and bank statements are "Altered" again and again. They are downloaded straight from my bank (a major US bank)... So... Not sure whats up. Ive looked them over, they look fine. Ive tried 10+ times with different unaltered documents, doesnt matter. Sometimes it just rejects it saying they cant verify with no mention of altering.

We've never had this issue with any other shops/platform.

Not sure if this is some system/ai/computer error or some kind of incompetence on the human side because no one responds to tickets/emails over there. Might update if TT ever figures this out and fixes it. This is some pure dystopian nonsense.

Viridian Dice
United States
3 months using the app