Reviews (26,570)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

November 10, 2024

The experience was fine. I just worry about sharing data for five minutes and then I'm leaving, but you're working. That's all.

Martsolf Design
United States
1 day using the app
October 16, 2024

SIMPEL AND EASY TO SET UP

Nature N Beyond
United Kingdom
About 1 year using the app
September 30, 2024

It was amazing

DOLLY'S WRLD
United States
Over 2 years using the app
November 1, 2024

easy so far

Hertel Ski Wax
United States
Almost 3 years using the app
September 18, 2024

No support at all, in fact the whole TikTok app is shocking as it is. Can only speak with a robot that does nothing. We have over 5,000 products and this didn't sync stock count and other features. All it did was import a title with images but not the rest, so all items unavailable anyway. It's a waste of time as this may need to be all added manually. Won't be wasting more time with this shocking app

Cora Wear
United Kingdom
30 days using the app
August 25, 2024

Easy set up , fast download speeds and help really helped

The RP SHOP
United States
About 1 month using the app
September 11, 2024

Does not allow relinking of products and we cannot link our Tiktok products to their correct Shopify products. We have reached out to Tiktok many times regarding this problem and no one can help remove them. Only orders with linked products seem to show in our Shopify orders so we still have to constantly check Tiktok shop for new orders. Have tried deleting the app and reinstalling as well with

SHOPYO
Belgium
7 days using the app
October 21, 2024

Easy to use, way better than any other ones.

Kind Okie Apparel
United States
14 days using the app
August 29, 2024

Products not syncing to Tiktok seller, we reinstalls their app 3 times.
Endless talks to their TikTok support didn't help, I'm starting to think that TikTok are using bots for support

Lollygag.co
United States
About 2 years using the app
August 25, 2024

Be very careful of violating any Tiktok policies. They will shut your shop and withhold all the funds that they owe you regardless of whether you are in the right. Their Appeals process is unfair.

L & M Kee, LLC
United States
Over 3 years using the app