Reviews (26,570)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

August 30, 2024

The TikTok set up experience was straight forward and easy to follow.

Sentimental-Joy
United States
About 1 month using the app
October 31, 2024

Setup so far as been pretty simple

Smart Horse Gear
United States
10 days using the app
July 14, 2024

Seems easy at first but it quickly broke down. It was very frustrating having to update info in all the locations in my Shopify account before TikTok could assign a warehouse. Then, even though my business appears to be verified, I'm now being asked to provide trademark authorization to list my own products that are currently in my Shopify Catalog!! This is almost making me want to give up.

Flatbush Granola Company
United States
Almost 3 years using the app
November 12, 2024

I would recommend it to others.

cBeautyBrands
United States
About 2 months using the app
October 10, 2024

Refused to recognize my account with my phone number. Every time it sent me a code, I put it in and then I got an error, unrecognizable account! Super frustrating, especially since I have already synced my account to shopify and am able to log into my account.

Roadrunner Trail Jewelry
United States
7 days using the app
September 16, 2024

i think it was little bit difficult but with guiding available i managed

LED CROWN
France
About 2 months using the app
August 5, 2024

This has been one of the most exhausting experiences in my life. Opening or trying to open a Tiktok shop was pure hell.
no one at TikTok will help you, try to open a ticket and the system, asks you over and over to verify yourself even though you already have.

Finally get to email with someone from support and they can't or won't answer a question.

Products, all of my products are both active and under review at the same time. Some get declined but no clear answer as to why. If that isn't bad enough click the marketing tab and all those products are approved.
you can do better tiktok

S&PArts4U
United States
3 months using the app
September 3, 2024

Seamless integration with Shopify! TikTok makes selling so much easier, boosting sales with targeted ads and a broad audience reach.

MetroMystique Boutique
United States
22 days using the app
October 1, 2024

I give it a 4 stars because it was quick and easy setup, and I'll be happy to hear from you!

Animals.Luv.All.Shop
United States
About 2 months using the app
September 19, 2024

set it up in minutes

Allseazongifts
United States
5 months using the app