Reviews (26,573)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate the straightforward setup and user-friendly interface, enhancing the user experience. They commend the improved integration for efficient item mapping and syncing between platforms. The online chat support is highlighted as helpful, and merchants are optimistic about increased product visibility and sales on the platform. The app is valued for its potential to boost online presence and business performance.

June 25, 2024

Very easy

L&L Creations & Customizations
United States
4 months using the app
November 7, 2024

Gostei, muito prático

Imports Chile
Brazil
3 minutes using the app
August 1, 2024

very easy to use.

thank you

Gerber Decoy Rigs
United States
32 minutes using the app
October 2, 2024

Car c’est une bonne façon de pouvoir promouvoir sa boutique en ligne

My Store
Canada
3 days using the app
May 7, 2024

Installed this app as was invited to open a TikTok Shop. I was excited to try and went through the setup. Got stuck at "Locations" I have 2 locations that are not standard locations, one is an email address and the other is another app. The TikTok app will not let me complete the setup, as these two locations do not have the "State" field completed. They don't have address fields that can be filled in.
Submitted a ticket to TikTok, to find out it was the wrong department. Submitted a ticket to the other department, to find out I need to submit a ticket to the other department that I tried first. The "Integrations and App Department" told me it was a Shopify issue, not theirs. Went to the App to try to get support, guess what, it takes me back to the TikTok Integrations Department support, who will not fix their app. They wrote the app, not Shopify, so they need to fix it. Can't get my products in to TikTok to even try that out.
Still, apparently I can take out their extremely expensive ads if I want, that apparently is working (from the same app). For $30 per day, I can advertise on there. Not sure where it will send them to as the TikTok shop is not working.
I am sure it probably works for some, just don't get an issue and need to speak to the support, because no one wants to help.
I will not be using them if their support is like that. Furthermore, I have no faith or trust in them.
Sad really as I was looking forward to using the shop.
I notice they don't bother with replying to feedback either, so they are probably not trying to improve anything.

CritchCorp Retail & Wholesale
United Kingdom
About 1 month using the app
June 12, 2024

i just start i have no idea yet

Bean Bean
Denmark
About 1 month using the app
September 23, 2024

ótima

swifitstore
Brazil
4 days using the app
February 9, 2024

Setting up was easier then i had though.
now to see it work.

Perfume Body Oil and Gifts
United States
About 2 years using the app
September 13, 2024

velocissima nella configurazione

PATRIZIO
Italy
6 days using the app
June 24, 2024

fairly easy to setup so far so good

CCU
United States
About 1 month using the app