Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

June 28, 2024

I received fantastic service from Princess who was so quick to respond and helped me immediately. Thank you!

RELLE
United Kingdom
Over 2 years using the app
October 2, 2024

SEMPRE AL TOP, CERCAVO APP DA TEMPO COSI, HO AVUTO QUALCHE PROBLEMA CON LA CONNESSIONE E QUALCHE BUG CON IL MIO TEMA SHOPIFY MA HANNO RISOLTO TUTTO IN NEANCHE 12H, GRAZIE

Shoebuya
Italy
Over 1 year using the app
October 20, 2024

great app! they help me when i need it even on sundays!

THE FJORD HOUSE
Germany
About 8 hours using the app
July 17, 2024

I tested several apps, and this was the only one that met all my criteria. The app has its own excellent product management system for Restock Alerts, Pre-Orders, and Coming Soon items, making it very easy to manage these functionalities.
Initially, there were two features not working due to my theme, but I reached out to support (special thanks to Robert, who is the CTO). He provided flawless assistance and fixed all my problems within minutes.
We also had a quick chat via google meet and i can confirm he knows his shit :)
I highly recommend this app & team, if you are looking for a reliable well-featured pre-order app.

Homey Pieces
Germany
1 day using the app
July 25, 2024

Jolo was incredible in helping me set this up. This is the 3rd pre-order app I try and so far I can confidently say it works better than anything else, products update super quick, which is extremely important to avoid upset customers. Thank you all for creating such a great app.

BK Hobbies
United States
About 17 hours using the app
July 12, 2024

This app is great and the customer service is super fast - Pam solved my problem quicly :) Thanks a lot!

Lola&Lykke
Finland
6 months using the app
July 15, 2024

This app is super convenient and easy to use. I look forward to using all the features they have. The customer service is knowledgeable and I had a pleasure of working with Princess.

Destiny Boutique
United States
17 days using the app
September 3, 2024

Rommel was SO PATIENT and SO KIND. I asked a gazillion questions and he kindly answered each one. This app is missing a feature that I wanted but because of the amazing customer service, I'm fine waiting for them to develop it. I'm telling you - I installed/tested four other apps and nobody would help me in a timely fashion except Rommel! 10 STARS and so much appreciation for the help and true feeling of partnership. Keep crushing it!

Pressie
United States
About 1 hour using the app
August 27, 2024

Super easy to set up and easy to understand!
I had a small issue with the badge not showing on collection pages, but easily I wrote to support through the chat and they handled it in some minutes. Great support service! Thanks

Dimorae.home
Italy
About 1 hour using the app
July 29, 2024

Jolo was brilliant - really concise training and help with installation. This is the app I've been looking for for MONTHS... and I've tried and tested a lot of them. Don't bother installing any others. Good work everyone!

My Small World Toy Store
United Kingdom
3 days using the app