Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

September 24, 2024

really great assistance provided Louie for helping me setup my preorder products page

Concept Studios
United Kingdom
About 20 hours using the app
September 17, 2024

This app seems to have a great balance between simplicity and customization. I booked the intro call, and my rep, Jolo, was super helpful with walking me through the steps, capabilities and answering all my questions. Thanks Jolo!

What's more, is there's a customer service via Chat which makes me feel confident that I can get the support I need, if I ever get stuck.

Verse Fitness
United States
About 3 hours using the app
August 21, 2024

Great app and support too. We get a lot of pre-orders. But what we really miss that there is no translation possible for the text at the productpages, below the button. We have a multi-language store and we miss this feature.

SooBluu
Netherlands
19 days using the app
July 16, 2024

This app gives me exactly what I need. Love the features and setup. Excellent customer service. I had a little trouble at one point in the setup setting with one of the features and I reached out to the support team for help, and they were able to fix my issue and got everything running smoothly so quickly. Definitely recommend.

Dipherent Label
United States
4 days using the app
September 30, 2024

I needed some help getting my badge to show on my Collections page, and the response was IMMEDIATE. I had everything fixed and working within the hour. Awesome customer service.

porterfi
United States
About 2 hours using the app
August 7, 2024

Jolo and Bridget are awesome. You should give them both a raise and a trip to Bali.

Buried in Work
United States
About 2 months using the app
September 12, 2024

Jolo was incredibly helpful in helping me setup the the app. The app is great ticks all the boxes and I will definately be using and recommending!

Kaarighar
United Kingdom
3 days using the app
August 7, 2024

Great support from Jolo when getting familiar with the app!

The Cube Company
Sweden
About 1 month using the app
July 1, 2024

I am incredibly grateful for the Timesact app and its exceptional customer support. As a new startup business owner, I have faced numerous challenges, especially with setting up pre-orders for my upcoming product launches. I tried many apps, but none fit my needs as perfectly as Timesact.
I was struggling to enable pre-orders on Shopify and within the app. That's when Jolo from the Timesact support team came to my rescue. He guided me step by step, provided invaluable tips, and helped me figure out the entire process. His assistance was truly a game-changer for me.

Thanks to Jolo and the Timesact app, my problem was solved, and I am now confident in managing my pre-orders. I love this app and will remain a loyal customer in the future.

Highly recommend it to anyone needing a reliable pre-order solution with outstanding support!

Sialia USA
United States
About 2 months using the app
June 28, 2024

This is an excellent app with many useful features. In the end we were unable to use it given some issues that were not the fault of the app, however I wanted to give them a 5 star review due to their incredible customer support and diligence in getting the app working where possible.

RUKSAK
Australia
27 days using the app