Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

February 15, 2024

The app works as advertised, I would give it 3 or 4 stars just for that.
I gave it 5 stars due to great customer support especially during onboarding. They gave me a full walkthrough of the app, how to use it and even answered some questions on good practices. Thank you Jolo, you were patient with me.

Tumelo's
Ireland
About 3 hours using the app
December 8, 2023

I tried another “free” pre-order app that absolutely didn’t work. The customer service was terrible. Get what you pay for, expect …

This app is great. It took me a minute to figure out the interface, because I totally did not use the tutorials. But it works great, and when I ran into an issue — even before paying — the customer service folks fixed it in 2 minutes without asking for admin access to my shop. Which has happened on other apps. Turns out it was an animation on my theme that was the problem. They could tweak the code on their end to fix.

Highly recommend.

Devotaj Sacred Arts
United States
17 days using the app
January 7, 2024

I booked a call with there tech support team to make sure everything would be prepared for my product launch next week. I got connected with Rommel, and he was incredible, you can always tell a great service by the knowledge one has about their own product, and all of my questions were answered without issue. I couldn't recommend this app enough!

SAINT VALENT®
United States
About 18 hours using the app
January 14, 2024

Amazing customer success team - when they recommend you connect 1:1 with a support specialist - do it. Shopify themes are so varied and different that you will save yourself a lot of time having an expert help you implement. Highly recommend - works like a charm!

Ciselier Company
Canada
2 days using the app
January 9, 2024

So far this app is working great! Very easy to use and set up and customer support has been amazing - we highly recommend it!

Natural Farmworks
Canada
6 days using the app
March 9, 2024

Support was right there when I needed it, and helped resolve my issue within a matter of minutes. I am able to customize my Pre-Order and put in notes for the customer, set a shipping date, and put in a time period to apply the pre-order. All things I was looking to do. Love how simple!!!

Sol Babe
United States
31 minutes using the app
January 10, 2024

I am very impressed with this app and their customer support. I was able to do a Zoom call with Pam who not only walked me step-by-step through how to set up my account, but she actually did it for me in my Shopify store. They have been great to work with!

Reflexiv+ Sports Science
United States
1 day using the app
January 26, 2024

I installed a couple Preorder/back in stock apps on the same day and this one seemed most intuitive to set up. I had a particular question and had an hour video setup with Jonathan who helped set up the app for my use case! We set up everything else as well and he even touched on best practices + set up my button colors :D

Batch 22 Bakery
United States
About 6 hours using the app
January 4, 2024

This is THE app you need. I downloaded this app in a panic after selling out a viral dress. It was so easy to install and the team members assisting behind the on site chat function were absolutely phenomenal! I had pre order up and running the same day and when i needed to re-customise some of the dates that certain products would be available, Pam talked me through it in under five minutes. If i could give this 10 stars I would.

Tokyo Foxtrot
Australia
About 24 hours using the app
March 25, 2024

This app is extremely easy to use, I booked a 30 minute introduction/talk through call and Kairock was so helpful! He explained the app thoroughly, I have a lot of confidence in using this on my shopify store.

joue la belle
United Kingdom
About 7 hours using the app