Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

March 25, 2024

This app is extremely easy to use, I booked a 30 minute introduction/talk through call and Kairock was so helpful! He explained the app thoroughly, I have a lot of confidence in using this on my shopify store.

joue la belle
United Kingdom
About 7 hours using the app
January 19, 2024

Great support that resolved my issue very quickly.

SPRWMN
United States
4 months using the app
March 9, 2024

Support was right there when I needed it, and helped resolve my issue within a matter of minutes. I am able to customize my Pre-Order and put in notes for the customer, set a shipping date, and put in a time period to apply the pre-order. All things I was looking to do. Love how simple!!!

Sol Babe
United States
31 minutes using the app
February 15, 2024

The app works as advertised, I would give it 3 or 4 stars just for that.
I gave it 5 stars due to great customer support especially during onboarding. They gave me a full walkthrough of the app, how to use it and even answered some questions on good practices. Thank you Jolo, you were patient with me.

Tumelo's
Ireland
About 3 hours using the app
March 1, 2024

Excellent set-up support

A1 Gear LLC
United States
11 days using the app
April 11, 2024

Superb customer service, they had our pre-order feature working in minutes versus the countless apps that we tried that would not work with our theme.

ettitude
United States
36 minutes using the app
January 8, 2024

Really good support service and onboarding. Very responsive and helpful. really love using the app

Cargo Clothing
United Kingdom
7 months using the app
April 1, 2024

great support system! App is great as well.

Paulette & Maria
United States
2 days using the app
April 2, 2024

Very prompt and competent support by Jolo. The app works perfectly.

MotoTote
United States
5 days using the app
January 18, 2024

I'm really impressed with this App and especially the customer service, it's excellent!
They helped me with a few issues I had in a timely manner and made the entire process extremely easy.
Thank you!

Victoria Akkari
United States
3 days using the app