Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

January 4, 2024

This is THE app you need. I downloaded this app in a panic after selling out a viral dress. It was so easy to install and the team members assisting behind the on site chat function were absolutely phenomenal! I had pre order up and running the same day and when i needed to re-customise some of the dates that certain products would be available, Pam talked me through it in under five minutes. If i could give this 10 stars I would.

Tokyo Foxtrot
Australia
About 24 hours using the app
January 8, 2024

THIS is the app you're looking for to help with managing pre-orders, back in stock and coming soon items. The support is fantastic, plus the free setup call is amazingly helpful. Thank you!

MashMart
Australia
8 days using the app
January 30, 2024

Thank Jolo very much for the welcome call and your help with the configuration. This app is really very useful and intuitive for brands.

INDÓMITO
Spain
1 day using the app
February 14, 2024

I had a tiny issue and the customer service (Princess), she solved the issue right away and also checked up others as well on my website. It was perfect. So professional ! TWO THUMPS UP !

MiMi Wholesale
United States
About 1 hour using the app
December 8, 2023

I tried another “free” pre-order app that absolutely didn’t work. The customer service was terrible. Get what you pay for, expect …

This app is great. It took me a minute to figure out the interface, because I totally did not use the tutorials. But it works great, and when I ran into an issue — even before paying — the customer service folks fixed it in 2 minutes without asking for admin access to my shop. Which has happened on other apps. Turns out it was an animation on my theme that was the problem. They could tweak the code on their end to fix.

Highly recommend.

Devotaj Sacred Arts
United States
17 days using the app
January 24, 2024

Great app, perfect support! Thanks! :-)

Moellow
France
About 1 month using the app
April 16, 2024

Great product, helpful support staff! Works well and looks great on my site. Thank you!

Sixa Rev
United States
38 minutes using the app
March 21, 2024

Excellent overview of the app. Thank you Kenneth, we will definitely be using this!

Artemis Equine
United States
About 5 hours using the app
April 29, 2024

Very easy to install and excellent customer support!

Sandy Snoots
Australia
About 9 hours using the app
April 4, 2024

Al Kenneth Bunani was super helpful setting up a pre-order and the app works awesome. I used to use purple dot and they had SO many glitches, this app Is way better!

Parker & Co.
Canada
36 minutes using the app