Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

February 10, 2024

Just what I was looking for, and the customer service provided by Kate was awesome! Good work, team!

Green Rock Comics
Australia
About 4 hours using the app
March 21, 2024

Excellent overview of the app. Thank you Kenneth, we will definitely be using this!

Artemis Equine
United States
About 5 hours using the app
January 11, 2024

Great app and great customer support. Thank you.

LUCYD EYEWEAR
United States
2 months using the app
April 4, 2024

Al Kenneth Bunani was super helpful setting up a pre-order and the app works awesome. I used to use purple dot and they had SO many glitches, this app Is way better!

Parker & Co.
Canada
36 minutes using the app
April 16, 2024

Great product, helpful support staff! Works well and looks great on my site. Thank you!

Sixa Rev
United States
38 minutes using the app
March 22, 2024

Fantastic app, easy to customize, lots of functions, working properly. Great and quick support, I like this app ! And very fair price !

Elenarts
Switzerland
About 1 hour using the app
February 23, 2024

Great support from Jolo. Smooth to use!

Afrikanska Kompaniet
Sweden
1 day using the app
March 20, 2024

Great support staff and excellent communication! Would recommend!

My Name Is Ted
Ireland
1 day using the app
November 17, 2023

We are really loving this app so far! As a small business focused on sustainability and quality, we make everything in small batches. We do have a production schedule, so we know what items will be completed soon. Timesact has allowed us to offer the Pre-order option to our community, so they can see the expected shipping date and order confidently, rather than waiting and wondering whether the item might be available, and when!
The support is top notch-- Jolo helped me during my setup call, and he was very nice and helpful, adjusting the code in Timesact so that the buttons would look right. I had a question about applying a Shopify discount a few days later, and the customer service was so helpful-- I even got an email from the CTO which I thought was a very impressive level of care.
My only feedback is that the text the app puts on the site is not automatically translated by Shopify's translate & Adapt, and they don't currently have a multilingual option. Its not a big deal, I just put the preorder message in both English & French, but something to be aware of so you know what to expect!
Overall thrilled with the app and the support, and would recommend!

BEDI Studios
Canada
About 1 month using the app
January 12, 2024

Very happy with Timeact's support. Quick and thorough!

BLMBRG
United Kingdom
9 months using the app