Reviews (1,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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I installed the app and needed some help to tweak some settings so as to exactly match my theme's styling. I reached out to support and they responded quickly and provided a fantastic service. They understood my requirements, were conscientious, polite and very thorough. I now have the app set up exactly as I need it. So definitely a 5-star rating is deserved for the app and for the support provided. Now I will just sit back and wait for all of the pre-orders to some though :-)
Great customer service, easy & simple interface, and easy to use. I like how it is charging based on the number of pre-orders you need and can be canceled at any time when you don't need it anymore.
Thank you very much for the review! Happy to see the app is providing great value to your business and wish you many more pre-order sales!
Best regards,
Andrei from Timesact
Great customer service and quick response. Works well and easy to understand. Easy to update products.
We have recently integrated this app onto our website and are very pleased with the onboarding experience. The Timesact support team were very informative and attentive during the whole process. We would recommend Timesact to anybody looking for a pre-order app that's new to Shopify!
The free version of the app does just what I needed done for my coming soon/upcoming drops page! Princess was also great when I reached out to get the app to behave as I needed.
Perfect Support, super fast and very helpful. Now the problem is solved and everything is working. I'm very satisfied. Thank you very much.
I'm leaving this 5 Star review not only because I like how the app was easy to navigate and set up my template, but mostly because the Timesact team were very helpful & professional in helping me with a minor issue with the widget. Thank you Rommel & Andrei for your prompt service and effective communication! I'm very happy
I needed a couple of customizations, and Andrei was very helpful and added them immediately to my website. So far, the app works great!
Timesact ist nicht nur kostenlos, sondern einfach und verständlich aufgebaut. Produkte lassen sich manuell hinzufügen, was ein Vorteil gegenüber automatischen, Ki-basierten Apps ist. Bei der manchmal notwendigen Anpassung der Produktübersichten bzw. Kollektionen wurde super schnell reagiert und alles korrekt umgesetzt.
Vielen Dank nochmals und eine klare Empfehlung von uns.
Vielen Dank für die tolle Bewertung! Ich bin jederzeit gerne für Sie da.
Mit freundlichen Grüßen,
Andrei von Timesact
This is an updated review...I needed a little assistance making sure my pre-order was set up properly and my Shopify settings were correct so that everything went smoothly upon launch. Andrei walked me through everything and went above and beyond assisting me. He is prompt, professional, courteous and an absolute pleasure to work with. Very satisfied customer and I highly recommend this app!
Thank you for the awesome review and for choosing us as your pre-order technology partners! Looking forward to working together long-term as our businesses grow.
Best regards,
Andrei from Timesact