Reviews (1,709)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

October 3, 2023

Timesact is a fantastic app and my video support with Rommel was one of the best customer service experiences I have had. I highly recommend Timesact and am excited to use this app going forward.

Magna Lens
United States
1 day using the app
March 25, 2021

I used this app to add a 'pre-order' feature as an option for my customers, and it also has a discount feature integrated that you can add for your customers who actually pre-order the product. I love how easy it was to use. It is a very intuitive app, that is also free for the first 15 products I believe. I highly recommend this app. I also love that their interface design completely blended with mine and one cannot tell that I am using an outside app.

Bare Kollections
United States
About 1 month using the app
Kairock Partners SRL replied March 26, 2021

Thank you for the great review! Hope we grow sales together for a long time to come.

Best regards,

Andrei from Timesact

June 22, 2022

Amazing app, very easy to use, customer support is excellent and help resolve issues very quickly! Would definitely recommend.

BASKETBOYS.SHOP
United Kingdom
About 1 month using the app
Kairock Partners SRL replied June 22, 2022

Thank you for the generous review! Glad the app is providing value.

Best regards,

Andrei from Timesact

October 30, 2021

This app would solve a lot of issues on my store. Customer support is beyond expectation. I got the support straight away after putting my request in. App is working great on my website.

YAMOL
Australia
About 1 month using the app
Kairock Partners SRL replied October 30, 2021

Thank you so much for the great review and your support! Very happy to be of help to you and your business and looking forward to a great partnership!

Best regards,

Andrei from Timesact

January 14, 2021

Incredibly helpful. I received help fast, accurately, and was more than willing to find a solution. Solved in mins.

RAHS REIGN NAILS
United Kingdom
About 1 month using the app
Kairock Partners SRL replied January 14, 2021

Thank you! A pleasure to help and be a part of your business success.

April 25, 2022

Great app! easy to use, and gives me the opportunity to take pre orders on out of stock items! There was a small issue with the banner layers showing trough the drop down menu. I emailed the owner and he fixed it for me in no time! highly recommended!

SVV-Schatzoekers
Netherlands
About 1 month using the app
Kairock Partners SRL replied April 28, 2022

Thank you for the great review! Happy to help and looking forward to a great collaboration!

Best regards,

Andrei from Timesact

April 6, 2023

I love everything about this app! Very clean design and i love the fact that they allow you to schedule calls to speak to real people in real-time to assist you with whatever problem you may be having. I would give them a 10/10 1,000 times !

MJBeauty
United States
About 1 month using the app
April 12, 2023

Very quick in responding to my questions and very helpful overall. Service was great and we appreciate it!

Mowelli
Belgium
About 1 month using the app
July 21, 2022

Great app! Functionality works very well and the dashboard is eay to understand. Customer service is fantastic and very quick/responsive.

kaeraz
United States
About 1 month using the app
Kairock Partners SRL replied July 27, 2022

Thank you so much for the amazing review! Very happy we could help and looking forward to working together to grow your business.

Best regards,

Andrei from Timesact

September 9, 2022

I had a virtual meeting with Andrei regarding navigating the Timesact app and I couldn't have hoped for a better guide. Andrei gave me sufficient information and resources to explore the app myself with the option of scheduling additional sessions with him. Most importantly, I felt empowered after our half hour session. I felt more confident and closer to launching my store. I am so grateful for having received his help in such a professional, kind, and patient manner.

labellepluie
United States
About 1 month using the app