Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

May 10, 2022

Excelente app, funciona correctamente para la preventa. El nivel de postventa del desarrollador es excepcional, me resolvieron un pequeño problema inmediatamente. Recomendada!

Café Caribe
Chile
About 20 hours using the app
Kairock Partners SRL replied May 17, 2022

Muchas gracias por la increíble reseña. Estoy muy contento de poder servirle y espero que se produzcan grandes ventas por adelantado en su tienda.

Saludos cordiales,

Andrei de Timesact

June 29, 2022

I have been looking to add Pre-order option to my store for awhile now and after looking around I saw many businesses very positive experiences with this app, so I decided to give it a try and I'm so glad I did! I reached out to Support in order to get my customized theme to work with the pre-order badge and Andrei quickly helped me out. Great customer support! App is easy to use with options that meets my business needs. App also included a link to tutorial videos that were very helpful. Thank you Timesact and Andrei!

JOYDUST
United States
About 20 hours using the app
Kairock Partners SRL replied July 6, 2022

Thank you so much for these amazing words! Very glad I could be helpful and I look forward to some great pre-order sales for you.

Best regards,

Andrei from Timesact

March 11, 2021

Firstly, I have tried a few different apps to be able to offer pre-orders on my out of stock products and this is the first one I've found that works seamlessly! I had an issue with some leftover code from a previous app and Andrei fixed it for me instantly, I would highly recommend this app if you don't want to miss sales on out of stock products!

Makeup and Mane
United Kingdom
About 19 hours using the app
Kairock Partners SRL replied March 11, 2021

Thank you so much for the awesome review. I look forward to helping you grow your sales.

Best regards,

Andrei from Timesact

June 23, 2022

Esta aplicacion me ha facilitado mucho la vida para colocar los artículos en estatus de "pre-pedido". El soporte fue muy buenjo y en cuestion de minutos me arreglaron el pequeño problema que tuve. La recomiendo!

ELVATRON
Costa Rica
About 19 hours using the app
Kairock Partners SRL replied June 29, 2022

Gracias por la increíble reseña. Estamos deseando trabajar juntos a largo plazo.

Saludos cordiales,

Andrei de Timesact

April 24, 2022

Amazing app! The developer responds IMMEDIATELY to any questions or issues. Immediately it not an exaggeration, literally within minutes. I wish every app developer was as amazing this one.

Piarri
United States
About 19 hours using the app
Kairock Partners SRL replied April 28, 2022

Thank you very much for the awesome review! Looking forward to some amazing pre-order sales for your store.

Best regards,

Andrei from Timesact

May 26, 2022

This is definitely the best pre-order app out there in the App Store. It lets you do everything you want to do and even customize the call-outs. Plus on top of it, their customer service is stellar. Shout out to Andrei! I would recommend installing this app for your pre-order needs without hesitation

Sunset x Vine
Canada
About 19 hours using the app
Kairock Partners SRL replied May 31, 2022

Thank you so much for the amazing review! It's wonderful when one of our first customers recommends us to a new customer. Really greatful for that and looking forward to another great collab.

Best regards,

Andrei from Timesact

February 19, 2021

I used this app to integrate pre-orders for a newly launched product. Fantastic customer service! Andrei helped me solve an integration issue with my store so that the app would display correctly. USE THIS APP! It's fantastic and you won't regret it.

Saunas.com
United States
About 17 hours using the app
Kairock Partners SRL replied February 19, 2021

Thank you so much for the review! And best of luck with your pre-order sales!

Andrei from Timesact

January 20, 2022

Amazing customer support. Highly recommend! Andrei was a great help and he was able to answer all of our questions in a timely manner.

Michigander Fire
United States
About 17 hours using the app
Kairock Partners SRL replied January 22, 2022

Thank you for the great review and for choosing us as your pre-order technology partners!

Best regards,

Andrei from Timesact

February 1, 2023

Sistema di pre-order è ottimo e la gestione del back-end lato configurazione è estremamente comoda. Sono rimasto colpito dall'assistenza istantanea del customar care, pronto ad intervenire anche in remoto nella configurazione dello shop

Tutto Molto Italiano
Italy
About 15 hours using the app
April 28, 2023

Onboarding was super great. I tend to be tech-savvy so I rolled my eyes at the prompt to set up an onboarding call. After playing around with the app myself it felt intuitive and easy, so much so that I almost canceled the onboarding call. I'm glad I didn't--the care and attention taken to our store, and our customers was fantastic. Little details that I missed were caught, and overall I understand the platform better and I know our customers will have an elevated experience as a result. Great job!

Tenderlyrooted
United States
About 14 hours using the app