Reviews (1,710)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
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Save us lots of time and money. Help is 10/10 from their staff. Any little issue they can help quickly. Tried two other apps and the support was not good. This app is a lifesaver and its very user friendly.
Really easy to use app. Team were fantastic in helping get it applied to our site and also cleaning up some of the code with had from a previous app used. Incredibly Supportive, Highly recommended
Thank you so much! It's our pleasure to help someone who gives honest feedback and wants to see us build something even better.
Best regards,
Andrei from Timesact
Even on a Saturday the team were at hand to help me fix some small issues I had. Pam is super responsive and helpful and has a ton of patience! thank you so much for your help.
I had got instant assistance this will defiantly assist me to make sure I don't miss a opportunity in a lost sale as it allows the customer to make the choice. Love to see now that it gets me those opportunities
Thank you for the great review! Very happy to be a part of your store's success and looking forward to a great long-term partnership that helps us both grow!
Best regards,
Andrei from Timesact
This app does exactly what it's supposed to do and more. I've tried many presale app and it's no doubt the best experience I've had. Amazing and fast customer service. Thank you very much for your assistance Andrei!
Thank you for the awesome review! Very happy I could be of help to you and your business. I hope your sales will blow up in 2021 and that our app will be a part of that!
All the best,
Andrei from Timesact
It's easy to use and stress-free. I've tried several pre-order apps, and this one is very suitable for a small business run by an individual like mine. And the speed and accuracy of the support is great!
Thank you for the great review! Looking forward to some great pre-order sales for your store!
Best regards,
Andrei from Timesact
Very responsive and hands-on support team. Would recommend!
I have had many sales the minute I installed this app that I would have normally lost from customers leaving the site when their size was out of stock.
I cannot stress enough how much this app changed my business, the app itself is so easy to use and the support is like nothing I have ever experienced, kind, amazing, prompt, knowledgeable support online.
So glad I found this app.
Free onboarding session is a must. Didn't take a full hour, host (June) was very patient with my questions and walked me through every option or setting feature I had a question about.
Don't skip, the free video session.
We are just starting up our business & website and needed to set up pre-orders. I looked at a number of different apps on the app store and landed on Timesact because it looked easy to use and had great customer support. After adding it to our store, I can confirm that it is extremely user-friendly! I also reached out to them so I could get a badge added to our photos, and Andrei was super quick to respond! He explained everything step-by-step, quickly added what we needed, and followed up to make sure we were happy with it. I highly recommend this app!