Reviews (1,710)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

January 18, 2022

This app is really great! Set up is easy and the way their pricing is arranged is smart and I found it to be way better because it grows with your store. Very helpful customer service and I highly recommend them!

Barware & More
United States
14 days using the app
Kairock Partners SRL replied January 19, 2022

Thank you for the great review and for choosing us as you pre-order technology partners! Looking forward to an awesome pre-order campaign for you.

Best regatds,

Andrei from Timesact

July 7, 2023

Great features and perfect for the pre-orders I'm doing. Their support team is great. They gave me a free onboarding video call where they explained the features and I was able to ask any questions. I was experiencing an issue compatibility with the template I was using and Rommel fixed it on the spot. Thank you Rommel!

TravelBFF
United States
14 days using the app
September 14, 2023

Works great!

PHDOODLESHOP
Canada
13 days using the app
May 30, 2023

I have not launched my website yet, but I added this app for handling pre-orders and back in stock notifications and I booked the complimentary call with Timesact to walk me through their features. June was wonderful at showing me around the back end and helping me learn what the app can do for my business and where everything is. She was patient, friendly, knowledgeable and cheering me on the whole time. A pleasure to deal with! Thank you June!

Small Batch Bake Mix via BakeBoxNYC
United States
13 days using the app
May 24, 2022

Great App and fantastic customer support! The app works perfectly and you can count on an amazing customer support that will always be there at any time.

Splink
Portugal
13 days using the app
Kairock Partners SRL replied May 24, 2022

Thank you so much for trying out the app! And best of luck with your pre-order campaign.

Best regards,

Andrei from Timesact

Edited May 13, 2023

I had a great onboarding call and highly recommend anyone who wants to use this app to sign up for the call. Without it I would have been lost!

Update: I had a couple of issues/questions on the coming soon badge and Andrei solved it in just 10 minutes, highly recommend this app!

Lewina Swimwear
Sweden
13 days using the app
September 5, 2023

I just started my own ecom business in Germany and needed to set up a Pre-Order quickly. The support was so nice and helpful. Jolo guided me through the process and we set up everything for tomorrow! I am actually a bit impressed by how good the support for this app is and I can just recommend it. Especially to newcomers on shopify, like me.

Closd Handyhüllen
Germany
13 days using the app
November 17, 2022

The setup of this app is easy and provides all of the options that are necessary to have items up for pre-order. Support is knowledgeable and quick to respond.

Reflect
United States
13 days using the app
May 24, 2023

Onboarding session molto chiara.
June è stata una trainer super, molto disponibile, anche quando abbiamo riscontrato delle difficoltà nel settare l'account. Grazie mille!

DKB Sport
Italy
13 days using the app
April 27, 2022

Die App ist einfach und klar strukturiert und funktioniert prima. Der Kundensupport von Andrei ist exzellent. Weiter so!

Saftkiste
Germany
13 days using the app
Kairock Partners SRL replied April 28, 2022

Vielen Dank für die freundlichen Worte und dafür, dass Sie uns als Ihren Technologiepartner für die Vorbestellung gewählt haben! Wir freuen uns auf große Dinge!

Mit freundlichen Grüßen,

Andrei von Timesact