Reviews (1,711)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

April 27, 2022

Die App ist einfach und klar strukturiert und funktioniert prima. Der Kundensupport von Andrei ist exzellent. Weiter so!

Saftkiste
Germany
13 days using the app
Kairock Partners SRL replied April 28, 2022

Vielen Dank für die freundlichen Worte und dafür, dass Sie uns als Ihren Technologiepartner für die Vorbestellung gewählt haben! Wir freuen uns auf große Dinge!

Mit freundlichen Grüßen,

Andrei von Timesact

March 22, 2023

I have just recently started using Timesact and so far the app has been great, but the tech support alone has been worth the price.

I have worked with 3 different people now, and all of them were incredibly helpful and surprisingly quick to respond.

I don't remember everyone's name, but Princess helped the out the most recently and most of my issues were resolved immediately, and the problems that needed more time were fixed within a couple of hours, where other services I have used would take days.

So far so great! I will update again once I have had more time using Timesact!

ULTRAVIEW Archery, Inc.
United States
13 days using the app
March 14, 2023

Timesact has been great and their customer service is like no other - they are on it!

Very happy to have this app to launch my pre-orders and restocks.

BRINN Bags
United States
13 days using the app
February 12, 2023

STOP!! If you're searching for a pre order app this is it!

I've tried 6+ different ones and finally found timesact version. I was having issues with the install (left over code from the other apps) but Andrei pleasently took care of the issue within a few hours. Thank you so much!

Impact Aquariums
Canada
13 days using the app
August 1, 2021

Super fast service, great app, looks and work really well. I needed help changing the "add to cart" to "pre-order" and my question was answered in minutes.

Sommerfugl Kids
Australia
12 days using the app
Kairock Partners SRL replied August 1, 2021

Thank you for the awesome review! Looking forward to amazing pre-order sales and a long partnership.

Best regards,

Andrei from Timesact

October 16, 2023

Jolo walked me through the Timesact App thoroughly and helped me understand how to navigate it. He was patient with me and very kind when I was confused. I definitely recommend this app to anyone wanting to begin offering pre-orders!

Magnolia Too Boutique
United States
12 days using the app
February 26, 2021

Great app, had something other ones did not - enabled to me use pre-order with subscription products. Customer service super responsive and helpful

The Redhead Secret Club Subscription Box
United Kingdom
12 days using the app
Kairock Partners SRL replied February 26, 2021

Thank you for the awesome review! Looking forward to helping you grow your business for a long time.

Cheers,

Andrei from Timesact

February 1, 2022

This app has allowed me to launch my store on time due to a delay in stock. It allows pre-orders easily. The support is great, super fast and super easy to work with.

aromatyk
United Kingdom
12 days using the app
Kairock Partners SRL replied February 2, 2022

Thank you so much for the kind words! Very glad to help you get started faster on your entrepreneurial journey and looking forward to a great partnership.

Best regards,

Andrei from Timesact

January 18, 2021

I have used this app for a couple of weeks now and it is the easiest, and cheapest (it's free!) solution for pre-orders I have come across. The developer responded really quickly to a query I had about the app and within a week had implemented a new feature as a result. I look forward to seeing more features added in the future. Thanks!

Hex Record Shop
United Kingdom
12 days using the app
Kairock Partners SRL replied January 18, 2021

Thank you for sharing your feedback with us! Our app is better today because of it.

Very grateful,

Andrei from Timesact

May 3, 2022

Amazing app and superfriendly and fast support from Andrei! Thanks so much! Solved small adjustments to our theme fast.

SUP Spirit Soul - Shop
Germany
12 days using the app
Kairock Partners SRL replied May 3, 2022

Thank you so much for the kind words! Very glad I could be of service and looking forward to a great partnership.

Best regards,

Andrei from Timesact