Reviews (1,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.
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The customer assistance team was extremely patient and very detailed with their solutions. They were very well versed and were able to give the correct instruction and solve the issue. I appreciate the effort and would give a special mention to Angel who was the executive who helped solve my query .
5 stars! Support was super helpful and answered questions in a very short period of time. I tried four similar apps in total and was not happy with customer support that was never available. The Timesact guys actually answer questions like real human beings, instead of sitting behind a chat bot that never gets back to you. As long as I have pre-order items in my merch store, I will continue to use this app, and look forward to the additional features they will be adding in the future.
Thank you so much for this amazing review! It's now one of my favorites of all time. Thank you for choosing us as your partners and for giving us a real chance to show you what we can do to help. Looking forward to working together long-term!
Best regards,
Andrei from Timesact
Andrei provided excellent customer service. He went above and beyond by giving me advice that may improve sales in my store.
Thank you for the review and for working with us! I look forwards to growing sales together with pre-orders.
Best regards,
Andrei from Timesact
Timesact has been awesome so far! So easy to use - very user friendly. And the free setup support call is awesome. I personally had Jolo do my setup support call and he was so friendly and helpful.
Love this app! Is really easy to use. Also, the support team is awesome!!! They would help you fast
Thank you so much for the great review! Looking forward to an amazing pre-order campaign together!
Best regards,
Andrei from Timesact
Very helpful customer service with customized service when needed :) Credits to Andrei for the help.
Thank you for the great review! Very glad to see the app providing a lot of value for your business! And very happy to help, always!
Best regards,
Andrei from Timesact
Excelente soporte! Nos ayudó a generar más ventas aunque no tengamos el producto en stock trayendo muchos beneficios al negocio
Muchas gracias por la increíble reseña. Me alegra ver que la aplicación aporta valor a tu negocio.
Saludos cordiales,
Andrei de Timesact
Really enjoying working with this app and finding the support very good, it is being able to fulfil all the extra labelling of products we were wanting - can recommend
I can't recommend this app enough. Its interface is intuitive and really easy to set up. It offers so much more than other apps in the market and is the best among those I have tried out so far. What impressed me the most is its world-class support and communication. Not only is their team super friendly and personal, I also got the help I needed within minutes (and it was almost midnight!!). Thank you so much Andrei and I can't wait to see the new features that will be coming soon!
Thank you for the amazing review! I am also very thankful for your feedback, very generous of you to take the time and it set me on a path towards improving some things on our end.
Best regards,
Andrei from Timesact
Great app so far. We had a couple of minor issues that conflicted with our current theme, but the team was super helpful and got them taken care of in a matter of minutes.