Reviews (1,679)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

October 13, 2023

Simple et avec un SAV très sérieux

Entrez
France
8 days using the app
August 6, 2022

very good app, and very good support, we have a multilanguage store and the company customized the app with tranlsations. thank you again!

Mondo Cattolico
Italy
8 days using the app
Kairock Partners SRL replied August 10, 2022

Thank you so much for the great review! Looking forward to working together long term!

Best regards,

Andrei from Timesact

Edited July 19, 2022

We needed a pre-order option for our customers, since we sell food products and season products, it helps us keep everything fresh. Timesact provided everything we wanted and more. Not only was installation easy, managing the products we assigned to pre-orders was fast and with good customization options out the gate, with more features on the way. We are running a theme that has quick add buttons, one message to Andrei and he sorted out all the coding for the app to recognize our themes feature, all while keeping theme code changes to minimum and properly documented. Thank you Andrei and Timesact.

Puerto Rico Coffee Hub
United States
8 days using the app
Kairock Partners SRL replied July 27, 2022

Thank you so much for sharing your experience with us! Always happy when the app is providing value to a great business and when I get the chance to assist to make things work even better.

Best regards,

Andrei from Timesact

November 1, 2023

Great app and has great support! Everything has been setup within a minute. Cannot recommend enough!

AddictaLash
Australia
8 days using the app
July 3, 2023

Exceptional onboarding experience with Rommel, and the app checks all of my pre-sale and back-in-stock needs.
I was looking for a singular app that would allow me to do pre-sale/pre-orders and communicate that an item was back-in-stock, without having to install multiple apps to do that. Timesact is precisely what our business/brand needed.
The app is user-friendly and the onboarding session (it's free btw) with Rommel was courteous, friendly, knowledgeinformative and we even used the session to set up one of my products for pre-order and demonstrate how the app would perform for our products from an end to end perspective.
Kudos to the Timesact team for such an awesome app and for having the right customer experience and engagement touchpoints.

LYHBBB
United States
8 days using the app
March 30, 2023

The onboarding team was seamless and incredibly helpful to understand the extent of which I can use the app to boost sales for preorder and add notifications for out of office. I also like the ability to be flexible with the plan on an as needed basis.

Indigo Aura Studio
United States
8 days using the app
February 12, 2023

I was very surprised about how fast the customer support was answering me the questions and helping me with my PRE-ORDER stuff. So much respect for these people! Such a good experience from my side!

THE PANICHOOD
Denmark
8 days using the app
September 9, 2021

Quality Service and good product. I had to uninstall as I wanted unlimited pre-orders a month. Will possibly come back if the new app I installed doesn't work. There are many buggy pre-order apps out there but these guys are willing to go the extra mile and uninstall those bad themes from those apps.

Game Guys
Australia
7 days using the app
Kairock Partners SRL replied September 9, 2021

Thank you for the great review! Looking forward to working again together in the future.

Best regards,

Andrei from Timesact

April 20, 2023

I am new to the app but my initial experience has been great. I had a tutorial with June (legend) who made gave a brilliant overview, and I'm excited to get stuck in!

Morena
United Kingdom
7 days using the app
April 12, 2023

The service was great and the app is very easy to work with! Thank you Princess for being so helpful in assisting me!

The Silk Pillowcase
Netherlands
7 days using the app