Reviews (1,689)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Great app with many features (pre-order, backorder etc..) that make everything easier. Special mention to the customer service that is super efficient and always online! Thanks
So far, I am loving the app.
I had the 30minutes set-up call with Rommel and he was very efficient and helpful!
So far I am thrilled with the product AND service!
I am delighted to have found an app that is both user-friendly and helps to enhance our business significantly. The one-on-one Zoom meeting with Jolo was a wonderful opportunity to learn more about the app's capabilities. We are certain that it will become an essential tool for our business.
nardurna.com
● I LOVE this app!
● Very user friendly
● Appealing interface
● June in Customer Service was so friendly, patient & helpful
● Loving what this app can do for my business!
This app is very useful in taking pre-orders. Above all, their customer service is the BEST I have ever experienced with any app or shopify team member. Andrei went above and beyond in helping me understand how to use the app and other functions of shopify. Thank you!!
Thank you so much for the kind words and awesome review! I look forward to working together on your pre-order campaign. I see a lot of potential in our partnership.
Best regards,
Andrei from Timesact
I haven't used the app yet - but the FREE onboarding session to set up is fantastic great customer service and the app looks like it will be easy to use and integrate nicely with my store theme.
I was really excited when I found Timesact in the app store. Most of my products are not readily available so it will be perfect for me while I'm waiting for stock to arrive. The app is really user-friendly and Andrei was extremely prompt and helpful when reached out for help. Thank you for making my experience great!
Thank you so much for the excellent review! Very happy to provide a positive customer support experience and value to your business with our app. Looking forward to a great pre-order campaign together and a long-term partnership that will see us both grow.
Best regards,
Andrei from Timesact
We switched to this app as our previous pre-order app stopped working and wasn't marking things for pre-order. We installed this app and reached out to have the coding sorted as our theme was a custom theme. Andrei replied right away helping get things sorted and explaining what he had done to make things work. We also asked him to help us get a huge chunk of our items into the pre-order listing and he did! Greatly appreciate Andrei assistance in getting the app running smoothly for us. I highly recommend this app + the amazing support.
Thank you so much for the great review! Very happy to have you aboard (no pun intended or maybe a little bit :)) and looking forward to a great long-term partnership with you.
Best regards,
Andrei from Timesact
Very good app and very good customer service I would highly recommend this app to other people. Definitely use them!
Thank you for the awesome review! Happy to be your partner in growing sales with pre-orders.
Best regards,
Andrei from Timesact
I am new to Shopify and the 'apps' Working with Timesact has been great. They are very responsive and really take the time to walk through everything. Very Happy I chose Timesact.