Reviews (1,686)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

January 20, 2022

Amazing customer support. Highly recommend! Andrei was a great help and he was able to answer all of our questions in a timely manner.

Michigander Fire
United States
About 17 hours using the app
Kairock Partners SRL replied January 22, 2022

Thank you for the great review and for choosing us as your pre-order technology partners!

Best regards,

Andrei from Timesact

October 6, 2023

Great app and even better support - had a one-on-one zoom introduction the same day I installed the app. The Jolo from their team gave a 5 star service - even did some custom editing while we had 30 min chat. Highly recommended!

COCO&CO
Lithuania
About 16 hours using the app
May 31, 2023

We added a product that was coming soon. The back in stock notification feature is very nice. Support was able to adapt the app to my theme very quick. Thank you!

RV6 Performance
United States
About 16 hours using the app
October 18, 2023

I had a incredibly helpful set up meeting! Everything was very clearly explained. I haven't started selling on the app yet but it seems straightforward and easy to use.
The only negative is that the Pre-Sale button takes about one second to appear on the site so the shop buttons is visible when opening the page.

Vanessa Cocchiaro
France
About 15 hours using the app
July 18, 2023

I just had my on-boarding call with this app's team. They were very patient and helped my set up my store with the app. Everything works well and I am excited to start preselling some products!

Dare Nails
Canada
About 16 hours using the app
June 15, 2023

The onboarding session was so helpful, I started playing around with the app when I first downloaded it and I got stuck half way through, The on boarding session really helped clarify and supported me in where I was confused and stuck. Instead of reading a help support page, having someone there to speak to and show you some tricks and recommendations was super helpful. Thank you so much!

JKF & Co Pty Ltd
Australia
About 16 hours using the app
July 17, 2023

Onboarding session was great! Jolo was amazing. Answered all questions! So far it was very user friendly, intuitive and straight forward! I am sure the app will be great once it is used on the website.

My Soap Shop
Australia
About 16 hours using the app
February 1, 2023

Sistema di pre-order è ottimo e la gestione del back-end lato configurazione è estremamente comoda. Sono rimasto colpito dall'assistenza istantanea del customar care, pronto ad intervenire anche in remoto nella configurazione dello shop

Tutto Molto Italiano
Italy
About 15 hours using the app
April 28, 2023

Onboarding was super great. I tend to be tech-savvy so I rolled my eyes at the prompt to set up an onboarding call. After playing around with the app myself it felt intuitive and easy, so much so that I almost canceled the onboarding call. I'm glad I didn't--the care and attention taken to our store, and our customers was fantastic. Little details that I missed were caught, and overall I understand the platform better and I know our customers will have an elevated experience as a result. Great job!

Tenderlyrooted
United States
About 14 hours using the app
April 21, 2023

Easy to install with comprehensive features. Intuitive app with helpful and timely customer support - not that a whole lot is needed.

renoo meditation || NYC Studio
United States
About 14 hours using the app