Reviews (1,685)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.

June 19, 2023

Onboarding session was really helpful! Jonathan and Lesley went above and beyond to assist me, even advising me on how to buy a domain name for my shopify account. Excited to begin my pre-orders.

Heartbreak by Rebecca Archer
United Kingdom
About 10 hours using the app
April 3, 2023

First impression that it is user friendly. I do with there was a way to have better reports of orders to be able to see all items that are ordered within a time period vs looking into each customer order. Also if it integrates a whole collection like preorder collection and automatically adds new product.

RoseBarnBoutique
United States
13 days using the app
October 11, 2023

We encountered some issues during the initial setup, but I wanted to express my appreciation for the exceptional responsiveness of the customer service team. Their prompt assistance was greatly appreciated.

Toy Doggie™
United States
About 10 hours using the app
May 21, 2023

The onboarding session was fantastic - they set everything up and answered all my questions. The app is really configurable and does everything I need. I uninstalled another pre-order app I wasn't happy with, and am very glad I went with this one.

CockBlock Toys™
Canada
About 10 hours using the app
April 19, 2023

Mi socia me recomendó esta aplicación y me gustó mucho. El chico que me ayudó fue de bastante ayuda y resulta que esta aplicación es justo la aplicación que necesitaba para mi negocio.

LadyLikeMx
Mexico
About 10 hours using the app
July 13, 2022

Andrei the founder was very helpful! He was super clear when I needed support, and was able to make custom edits for me. The app is doing exactly what I need it to, I'm beyond pleased :)

Nashid Chroma Art and Apparel
Canada
About 9 hours using the app
Kairock Partners SRL replied July 16, 2022

Thank you so much for the awesome review! Very glad the app is providing value for you!

Best regards,

Andrei from Timesact

November 7, 2023

I found this app on Shopify help, and schedule a meeting straight away, Rommel is just incredible, understand my business needs so patiently and suggest the best solutions, it's a great start, I hope the app is as great as the customer support, let's see.

Sleeping Puppy Online
Australia
About 8 hours using the app
September 5, 2023

Jolo was incredibly helpful !

Juventino
Mexico
About 8 hours using the app
June 12, 2023

Excellent onboarding and easy to understand. Glad I got a tutorial - now to get it set up! Thanks!

whistlebear-quilts
United States
About 7 hours using the app
October 13, 2023

Excellent application and efficient onboarding with a competent and pleasant technical team.

Vaillant Italia™
United States
About 7 hours using the app