Reviews (1,703)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

September 25, 2022

I have to say that the support I received from Andrei was outstanding. I tested this app on a test store and it worked fine, so we installed it on our live store, but because we had a custom theme some elements conflicted. Andrei, was on hand and he edited my theme so that app would function as it should. This was on a Sunday evening!! Probably the best support we have received from a company. Thank you so much Andrei!! I would highly recommend.

SignsUp
United Kingdom
About 13 hours using the app
June 20, 2023

We just finished the onboarding meeting and this will make using the app so much easier instead of fumbling around by ourselves. Informative and will make this easier to use.

Sunshine & Cotton
United States
About 13 hours using the app
April 1, 2021

The level of support from these guys is brilliant, and they really take user feedback on board to make the app as good as it can be. Super-fast response, and the app works great straight out of the box too. Would highly recommend for any business wanting to grow sales through pre-orders. 5 stars.

Toogood
United Kingdom
About 12 hours using the app
Kairock Partners SRL replied April 1, 2021

Thank you for the great review! Looking forward to working together and growing sales with pre-orders.

Best regards,

Andrei from Timesact

August 10, 2023

Able to set up predominately on my own which is great. Spoke with the support team who were able to give me more advice and helpful solutions for what I am looking to achieve with my store! I also had an issue with my theme customisation, i logged a ticket and that was resolved straight away through support! Thanks guys :)

Baby by Beach
Australia
About 11 hours using the app
March 1, 2023

Wanting to use this app to offer our customers Pre-order and Coming soon. The features offer us to contact our customers directly if they have registered interest as well as Pre-order options. We had some required customisation, which the support team of this app went above and beyond with. So far so good!

BOSKEMPER
Australia
13 days using the app
June 19, 2023

Onboarding session was really helpful! Jonathan and Lesley went above and beyond to assist me, even advising me on how to buy a domain name for my shopify account. Excited to begin my pre-orders.

Heartbreak by Rebecca Archer
United Kingdom
About 10 hours using the app
April 3, 2023

First impression that it is user friendly. I do with there was a way to have better reports of orders to be able to see all items that are ordered within a time period vs looking into each customer order. Also if it integrates a whole collection like preorder collection and automatically adds new product.

RoseBarnBoutique
United States
13 days using the app
October 11, 2023

We encountered some issues during the initial setup, but I wanted to express my appreciation for the exceptional responsiveness of the customer service team. Their prompt assistance was greatly appreciated.

Toy Doggie™
United States
About 10 hours using the app
May 21, 2023

The onboarding session was fantastic - they set everything up and answered all my questions. The app is really configurable and does everything I need. I uninstalled another pre-order app I wasn't happy with, and am very glad I went with this one.

CockBlock Toys™
Canada
About 10 hours using the app
April 19, 2023

Mi socia me recomendó esta aplicación y me gustó mucho. El chico que me ayudó fue de bastante ayuda y resulta que esta aplicación es justo la aplicación que necesitaba para mi negocio.

LadyLikeMx
Mexico
About 10 hours using the app