Reviews (1,683)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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Great on boarding experience. Very helpful and they will actually help you customize and set-up your functionality. So much easier to go through the onboarding experience rather than trying to figure it out (great for people like me that are not technical wizards). Will be using the pre-order tonight for a product drop. Excited to see how it this works out. Will update my review when I use the app more but so far very impressed.
I just finished with onboarding session and it was well worth the time. Jonathon was amazing, answered all my questions and provided fantastic service to me. I appreciate his honesty and thoroughness he provided.
What a fantastic app!! Highly recommend, I had a couple of questions, got an emailed back super quick! Very pleased with the fast and professional support. Such a great experience.
Thank you so much for the awesome review! Very glad we could be helpful to you and looking forward to some great pre-order sales for your business.
Best regards,
Andrei from Timesact
Did not fully use the app yet but it started with a great kick-off orientation call through the support team. Everything was very clear and user friendly, hope to benefit from it soon. Thank you!
I have just started using it and am not sure of its functionality. It is helpful that they seem to have good support such as chat.
Thank you for the great review and for working with us on your pre-order campaign! I bet you'll be a Timesact pro in no time and great sales will follow.
Best regards,
Andrei from Timesact
This app provides excellent functionality and customer service. Very responsive and accommodating to requests.
Definitely use the onboarding session!! I had an absolutely amazing session with June. She showed me how to use every aspect of this app and that there are also tutorials. They have customer support via email and chat in case you do get stuck! This app is incredibly easy to use and understand! Thank you June! You Rock!
Very awesome, received through information that was easy to follow directions. This is exactly what I was looking for my business!!
Incredible customer service. The single best experience I've had with any app. Chat response was immediate, and they fixed a badge display issue on my theme without having store access. They even saw that I had a theme-added "In Stock, Ready to Ship" line added on my product page and that it might be confusing during pre-order. They said it looked nice and hid it when the pre-order was activated instead of me having to remove it. App does everything that I want it to do.
Service client au top, problème compris et régler rapidement, très réactif et très gentil ! je recommande !!