Reviews (1,685)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for maintaining sales with pre-orders, particularly when inventory is low or for made-to-order products. It enhances customer experience by clearly communicating pre-order details and lead times, and is praised for its ease of setup and customizable features like pre-order badges and notifications. The app is reliable in managing pre-orders, and its customer support is consistently commended for being quick, helpful, and professional, often providing hands-on assistance and proactive service.
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The app is very easy to set up and use - also inexpensive.
Great customer service! Definitely recommended.
Thank you so much for the awesome review! Very happy to provide value to you and your business.
Best regards,
Andrei from Timesact
I highly recommend this app for Pre-Orders! It's super easy to use and customize for your brand/website - a lot of that is done automatically. Pricing is pretty reasonable, in my opinion as well. I needed a bit of help from customer service, and they were super prompt! Thanks to Princess for the quick help!
Great app, highly responsive support team to help you get pre-orders going on your website without delays, they've been key to keep our website online whole restocking our inventory.
Super friendly and very informative onboarding process. I love how they show you everything from start to finish!
I have to say that the support I received from Andrei was outstanding. I tested this app on a test store and it worked fine, so we installed it on our live store, but because we had a custom theme some elements conflicted. Andrei, was on hand and he edited my theme so that app would function as it should. This was on a Sunday evening!! Probably the best support we have received from a company. Thank you so much Andrei!! I would highly recommend.
We just finished the onboarding meeting and this will make using the app so much easier instead of fumbling around by ourselves. Informative and will make this easier to use.
The level of support from these guys is brilliant, and they really take user feedback on board to make the app as good as it can be. Super-fast response, and the app works great straight out of the box too. Would highly recommend for any business wanting to grow sales through pre-orders. 5 stars.
Thank you for the great review! Looking forward to working together and growing sales with pre-orders.
Best regards,
Andrei from Timesact
I had an urgent issue/glitch with the app, so I sent over an email and within less than 20 minutes I received a response and a resolved solution. I really appreciate such a quick response time. Thank you
Thank you for sharing your experience with us in a review! Very happy to be of service and looking forward to some amazing pre-order sales for you.
Best regards,
Andrei from Timesact
Able to set up predominately on my own which is great. Spoke with the support team who were able to give me more advice and helpful solutions for what I am looking to achieve with my store! I also had an issue with my theme customisation, i logged a ticket and that was resolved straight away through support! Thanks guys :)
Wanting to use this app to offer our customers Pre-order and Coming soon. The features offer us to contact our customers directly if they have registered interest as well as Pre-order options. We had some required customisation, which the support team of this app went above and beyond with. So far so good!