Reviews (1,702)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

January 19, 2024

Great service, starting from the introductory sales call, as well as with specific questions and issues (caused by external factors).
The team are always quick to respond and helpful.
I'm a happy customer!

Budget-Parts
Netherlands
3 months using the app
March 22, 2024

Fantastic app, easy to customize, lots of functions, working properly. Great and quick support, I like this app ! And very fair price !

Elenarts
Switzerland
2 months using the app
January 30, 2024

Thank Jolo very much for the welcome call and your help with the configuration. This app is really very useful and intuitive for brands.

INDÓMITO
Spain
6 months using the app
January 31, 2024

Great app with great support. Does exactly what I need allowing customers to pre-order up to the exact quantity of each variant I know will be arriving in my next shipment.

My only minor complaint is that it prevents a discount plugin I was using from working correctly, but I can live with that.

Fortus Pilates
Canada
20 days using the app
April 16, 2024

Great help ! App is user friendly

GirlyPinku
United States
About 1 year using the app
January 22, 2024

Thank you to Princess who solved my issue quickly.

Rococo Jewellery
United Kingdom
Over 2 years using the app
April 30, 2024

The customer service reviews were the icing on the decision making cake. I knew I would need some extra care.

Jolo was patient, clear and most thoughtful in our onboarding call. I feel informed and ready to utilize this app. I think it offers the best options and the added bonus of a responsive and caring customer service team. Bravo.

Dakini
United States
1 day using the app
April 25, 2024

They were very quick in helping me fixing an issue, very responsive team.

Original Power Coffee
United Kingdom
7 months using the app
January 11, 2024

Quick, easy, and intuitive set up. This app has the basic pre-order options nailed and their support staff is incredibly friendly and helpful (thanks, Jolo!) Excited to see how Timesact levels up our ability to pre-sell products!

Silk + Sonder
United States
13 days using the app
May 17, 2024

Kate was great! Very valuable onboarding meeting. She came prepared to answer my questions and resolved any concerns on the spot. Great, flexible app that clearly things about the customer needs.

528 Innovations
United States
1 day using the app