Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notifications. The customer service is praised for its quick and responsive support. The app offers a pay-as-you-go option, a guided setup call for new merchants, and concise video tutorials. Its pricing is considered fair and flexible, making it particularly beneficial for small businesses.

September 5, 2023

Save us lots of time and money. Help is 10/10 from their staff. Any little issue they can help quickly. Tried two other apps and the support was not good. This app is a lifesaver and its very user friendly.

Mountain Life Apparel
Canada
9 days using the app
July 3, 2023

The app is very easy to use and intuitive. The on-boarding session is amazing. June from Timesact goes through all the functions of the app and helps to set up the app to work correctly on the site. Great pricing as well for the value that you get.

Teep! Apparel
Australia
5 months using the app
November 21, 2023

This app and support saved our holiday season! The banners for pre-orders are a great touch. The support is very fast and efficient. We recommended this app!

Sweetish Candy- A Swedish Candy Store
United States
28 days using the app
January 8, 2024

Easy to navigate, adjustable and support is amazingly fast and responsive.

Prof Beauty EU
Latvia
27 minutes using the app
July 7, 2023

Great free onboarding just for installing the app. No need to figure this thing out on your own. A real person will hop on a video call with you to guide you through set up.

ODD OBJECTS
United States
3 months using the app
October 7, 2023

Jonathan was incredible. My 3pl has spent 2 months going in circles and saying it was impossible and in one hour Jonathan guided me to the perfect solution.

Glow Collection
Australia
5 months using the app
December 1, 2023

The app is working great for us. Some of their pre-order features didn't work for our custom theme, but the issue was fixed quickly after contacting the support team.

Vân Vân
United States
About 1 hour using the app
September 26, 2023

I recently installed the Timesact app and integrated it to my Shopify store. I was able to set up a free 1x1 zoom meeting with one of their reps, Solo, and it was super helpful. Solo went over all of the function within the Timesact app and gave me a demonstration on how to navigate my account and settings. Highly recommend to other users!

Vita Pacifica
United States
6 days using the app
August 23, 2023

I really like this app! Very easy to use and Jonathan from Support was great! I saw this app had great reviews and I needed to setup Pre-Orders quickly, the Timesact team came in very clutch!

Slight
United States
5 months using the app
June 12, 2023

I always received excellent customer service with this app - any issues I have are sorted very quickly. Would definitely recommend.

Cibamat
United Kingdom
5 months using the app