Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

May 17, 2024

Kate was great! Very valuable onboarding meeting. She came prepared to answer my questions and resolved any concerns on the spot. Great, flexible app that clearly things about the customer needs.

528 Innovations
United States
1 day using the app
July 3, 2024

Die App und der Support sind Gold wert! Da wir unsere Produkte (Lebensmittel) importieren, und die Haltbarkeit vergleichsweise kurz ist, ist die Pre-Order-Funktion für uns enorm wichtig. Dies erspart uns Verluste durch ein abgelaufenes Verfallsdatum. Supportanfragen werden nicht nur unmittelbar beantwortet, sondern Fehler auch direkt durch den Support behoben. Gerade wenn man nicht Spezialist im IT-Bereich ist, erspart dies Mühe, Zeit und Kosten.

MH12.Shop
Germany
2 days using the app
May 19, 2024

Customer service on this app is great! Lots of features that are super customizable. Loving it so far!

Vagabond Heart
Canada
1 day using the app
February 11, 2024

I have had many sales the minute I installed this app that I would have normally lost from customers leaving the site when their size was out of stock.
I cannot stress enough how much this app changed my business, the app itself is so easy to use and the support is like nothing I have ever experienced, kind, amazing, prompt, knowledgeable support online.
So glad I found this app.

THE NIGHTIE SHOP - Australia
Australia
6 days using the app
January 15, 2024

I've just started using the app so I don't have much data to report back with ... but the customer support was very good. They helped me custom setup at a very late hour!

ROYAL CODES
United States
24 days using the app
March 21, 2024

Quick, helpful and professional customer service. Thank you!

CurveSlay
United Kingdom
7 months using the app
April 16, 2024

So far my experience with the app has been good aside from a few glitches. Somehow the app stopped showing my items as pre order, and that caused some upset from customers, but once the issue was caught the team helped correct it and also helped me with some other settings. I would recommend the app, but look forward to using it longer to see if I encounter any other issues. Knowing the customer service is so fast and helpful is a plus!

Cult of Coquette
United States
21 days using the app
July 23, 2024

L’applicazione funziona in modo fantastico, ma la cosa più bella è più importante è l’assistenza clienti, ragazzi formidabili disponibili e soprattutto pronti a risolvere tutti i problemi. Consigliatissima !!!! I pre ordine funziona in modo eccellente, la notifica di avvisami quando torna disponibile altrettanto inoltre c’è anche la possibilità di personalizzare il tutto sempre grazie a loro ✅❤️

Varriale Profumi®
Italy
About 1 month using the app
December 18, 2023

Great Features, Free Plan available which i like very much to test it out without direct payment. Support is great and instant. Jonathan was a great help!

Growber
Germany
About 2 months using the app
February 8, 2024

Princess did a great job helping us with issues we were having. Very quick fixes!!!

Guardian Sports
United States
About 1 year using the app