Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

August 15, 2023

Such a fantastic app, really has changed the way I run my store!

Customer service is speedy, helpful and friendly.

Would definitely recommend!

Clever Clogs
United Kingdom
About 1 month using the app
May 4, 2023

Friendly onboarding. System looks easy to set up. Let's hope that we get a lot of pre-orders soon. Thanks.

UNTAG
Netherlands
3 months using the app
October 24, 2023

Great help, problem solved!

Ambassadors for Christ Bookstore
United States
4 months using the app
June 2, 2023

I had the onboarding session with Leslie, it was great. She well explained and all clear. Easy to use.
the Only note I can suggest is to be able to see the number of pre order per items/sise- easy way to place a back order without missing an order.

JOLIE LABELS
United States
23 days using the app
July 3, 2023

Exceptional onboarding experience with Rommel, and the app checks all of my pre-sale and back-in-stock needs.
I was looking for a singular app that would allow me to do pre-sale/pre-orders and communicate that an item was back-in-stock, without having to install multiple apps to do that. Timesact is precisely what our business/brand needed.
The app is user-friendly and the onboarding session (it's free btw) with Rommel was courteous, friendly, knowledgeinformative and we even used the session to set up one of my products for pre-order and demonstrate how the app would perform for our products from an end to end perspective.
Kudos to the Timesact team for such an awesome app and for having the right customer experience and engagement touchpoints.

LYHBBB
United States
8 days using the app
October 2, 2023

I recently began utilizing Timesact, and it has proven immensely beneficial for managing pre-orders in my store. The level of customer service they provide is exceptional. Feeling overwhelmed is unnecessary; you can easily schedule a call, and they will guide you through any inquiries you may have. Highly recommend.

FearlessTechCo
United States
4 days using the app
June 30, 2023

the experience during the on boarding was a delight I'm so excited to launch my website now. thanks to this wonderful team of great customer service.

Zarii J
United States
2 months using the app
September 8, 2023

This app was easy to set up and has worked perfectly. I had a question on two different occasions and I was able to chat with someone immediately. They answered my questions and even gave me additional ideas and service. I'm very impressed!

Designer Chameleon
United States
10 days using the app
August 22, 2023

It was great to have a face to face conversation about the Timesact Ap. We are moving forward with this ap and hopefully it's more reliable than the Pre-Orderly Ap. We did have a problem with the custom button not moving from Add to Cart to Pre Order Now however Rimmel helped fix the issue and sped up the talk between Shopify and Timesact and it started working better. Great support so far!

Green Hip Workwear For Women
Australia
7 days using the app
June 2, 2023

My experience with this app has been awesome. I was so shocked to know that they offered an onboarding session which really helped me understand the app more. I highly recommend this app above all others! Thank you June for your help!!!

Exotic Edibles
United States
21 days using the app