Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy pre-order setup, and seamless integration with various themes. It's praised for efficient handling of pre-orders and back-in-stock notifications. The customer support is quick and helpful, with team members often mentioned for their assistance. The app offers a cost-effective pay-as-you-go option and is appreciated for its multi-language support and ability to handle large product quantities. However, it lacks automatic translation.

May 30, 2023

I have not launched my website yet, but I added this app for handling pre-orders and back in stock notifications and I booked the complimentary call with Timesact to walk me through their features. June was wonderful at showing me around the back end and helping me learn what the app can do for my business and where everything is. She was patient, friendly, knowledgeable and cheering me on the whole time. A pleasure to deal with! Thank you June!

Small Batch Bake Mix via BakeBoxNYC
United States
18 days using the app
August 2, 2023

I love the app because it is extremely easy to use AND Jonathan provided top tier customer service which made me like the app even more!

My Store
United States
About 1 month using the app
June 30, 2023

First i was sceptic as it automatically translated to my local language and was hard to understand as i work 99% in english. I found the flag, switched to english and it started to make sense :)
I booked an onboarding session where i already had some questions prepared, and got them all sorted out. Together we made some example cases, and checked that everything worked out as planned. Rommel was very friendly and professional, and guided me through everything.
Highly recommend this for anyone looking for pre-order & backorder app

Muotitassu
Finland
7 days using the app
July 17, 2023

Great on-boarding session to help me better understand how to utilize the app for my needs. At first, glance looks like this is exactly what I was looking for.

Aly + Lia Boutique
United States
About 1 month using the app
June 7, 2023

I would totally recommend this app. I needed to set up a Pre-Order quickly so that we didn't lose sales and I found this so easy to use. I manged to set it up, change the colours of the buttons and put banners on my product to go with my theme all by myself (and this is from someone that had to be told how to share my screen!) I found it very user friendly. The only thing I would warn you of is that when you start to put a product on, it is active straight away rather than being de-active and you turning it on. This wasn't too much of a problem for me as I was doing this late at night, but could be a consideration. Just remember to turn it off first.
I booked a Onboarding call as well and I would definitely suggest doing that too. As I am UK based, I had to wait a couple of days to get one that was not in the middle of the night for me but June was knowledgeable, friendly, reassuring and helpful answering my questions and showing me how to change the time to a future date as an alternative to the product being active and gave me a few other pointers. Thank you June!

Pretty Perfect Products
United Kingdom
4 days using the app
June 12, 2023

Jonathan, was amazing help. Very quick and attentive. It was a real pleasure to speak with him. I look forward to speaking with him in the future. He deserves 10 stars :)

nkdinhale.com
United Arab Emirates
8 months using the app
September 7, 2023

Great support, great app!

I installed this yesterday afternoon and found I had it mostly running to my expectations within half an hour.

When I noticed there was a free 30 minute onboarding call, I booked it and was surprised at how many time slots were available.

Jolo provided excellent support thouought the call and fixed a few things and had a TON of great recommendations. He was friendly, professional and very efficient.

Top notch experience.

Coast Ropes and Rescue
Canada
About 20 hours using the app
February 23, 2024

Great support from Jolo. Smooth to use!

Afrikanska Kompaniet
Sweden
September 11, 2023

Excellent and timely customer service, thank you!

Only With Love
United States
4 months using the app
February 9, 2024

Great app with excellent support any issues are quickly sorted and fixed.

Plastic Freedom
United Kingdom