Reviews (1,701)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders effectively, especially during low inventory periods. It supports various business models, including small batch and made-to-order products, and is praised for its user-friendly interface and customizable features like Restock Alerts and Coming Soon items. The app's performance is reliable, and the customer support is noted for being responsive and adept at handling custom requests, enhancing overall customer satisfaction.

February 14, 2024

Very fast and efficient support from Jollo. I was able to get a 1 on 1 support session within 2 hours of using the app.

Amadeus
United Kingdom
9 months using the app
April 23, 2024

Amazing! So helpful and went through the details in detail which was so handy! Highly reccomend

J.LUXE.FIT
United Kingdom
24 days using the app
March 4, 2024

Such a great little app -- does what it says and SUBLIME support. 10/10 would recommend!

Bluecorn Candles
United States
12 months using the app
January 30, 2024

This app really helpful, if you have any questions, just contact the support team, they will solve the problem very quickly.

Leolace
Hong Kong SAR
7 months using the app
February 29, 2024

Great product! Excellent support. Better functionality with this pre-sale app than the rest of them for sure!

Doodle Couture™
United States
2 months using the app
January 5, 2024

Wow! Timesact not only has an incredibly intuitive user interface that allows anyone to feel comfortable to go in and set up pre-orders but where I'm really surprised is with the level of care for customer support.

I've needed their assistance with a few custom attributes on our store, and their tech team is incredibly responsive at all hours. Honestly a fantastic solution for pre-orders.

Perple
United Kingdom
About 1 month using the app
January 16, 2024

I just completed my onboarding session with Jolo. The process was straightforward. Jolo explained concepts clearly and I am confident that this app will boost sales and improve my customers' experience at my store.

Crescent Blú
United States
10 months using the app
Edited March 2, 2024

Pam was awesome!! She took her time and made sure I understood all of the features and how to use them. She was very polite and considerate. I hope to get her again if I ever have questions.

Stilote Luxury Handbags
United States
4 months using the app
January 12, 2024

Timesact has a very user friendly interface so it took me very little time to get used to the layout and insert the features I'd like to use with my Shopify account. I did encounter a bug concerning the pre-order function, but I scheduled a free website test call and got the problem fixed within 20 minutes! Jolo was my support contact and he's amazing. Very helpful and friendly to talk to! I'm very satisfied with Timesact and can't wait to use more of their features :)

jinventionz
United States
25 days using the app
December 20, 2023

[UPDATE] Very well designed app. App does a lot of things without custom coding other apps can only do with custom coding that would take forever to get implemented. Definitely one of the very well-thought-of app! Would highly recommend! Jolo from customer support was awesome as he helped and guided me through a couple of very useful functions.

[OLD] Super fast customer support and reasonable pricing for functions the app provides! Love how you can customize each products for pre-order, back in stock, etc.

Kinetik Cycles
Canada
5 days using the app