Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and customizable pre-order and back-in-stock notification features. They praise its reliable performance and the support team's prompt, professional help. The app's cost-effectiveness is highlighted due to its fair pricing, free setup call, and smooth Shopify integration. Its support for multiple languages and custom coding is also noted.

August 16, 2023

Great experience! Completely stepped me through everything I needed and support double checked information that I did not know would impact things. Very thorough and efficient.

pballgoods
United States
3 months using the app
September 5, 2023

Save us lots of time and money. Help is 10/10 from their staff. Any little issue they can help quickly. Tried two other apps and the support was not good. This app is a lifesaver and its very user friendly.

Mountain Life Apparel
Canada
9 days using the app
October 5, 2023

Great customer service and love the new interface.

North American Custom Covers
Canada
Over 1 year using the app
October 18, 2023

I had a incredibly helpful set up meeting! Everything was very clearly explained. I haven't started selling on the app yet but it seems straightforward and easy to use.
The only negative is that the Pre-Sale button takes about one second to appear on the site so the shop buttons is visible when opening the page.

Vanessa Cocchiaro
France
About 15 hours using the app
October 11, 2023

Really great customer service, the app does what it says on the tin . Thank you

casalatina
United Kingdom
About 1 month using the app
May 25, 2023

Amazing service, very helpful staff and customer service, even with the free plan you get an onboarding call where they help you set things up and get you started. Definitely recommend!

Ecoblink Scooters
Canada
3 months using the app
October 4, 2023

Absolutely stellar experience with the TimesAct app. It works flawlessly. When I had a question, the support response was instant. The complimentary video call to assist with the setup was a fantastic added touch. Five stars all the way!

Cobbler Union
United States
26 days using the app
August 11, 2023

Works exactly as advertised. Easy and intuitive to use, and support is super helpful! Would recommend all store owners to install this app

LAST CANDLE COMPANY
Canada
6 months using the app
May 13, 2023

This app is incredible and what's even better is their customer support! Andrei was there to help me work through a problem I couldn't figure out on a Saturday and stuck with me until everything was perfect! You need this app!

E'MAR Italy
United States
3 months using the app
May 25, 2023

Incredible and timely service! I messaged at 6am my time not expecting a response for hours but I was responded to within minutes! And they were so incredibly helpful and told me how to get the desired outcome. Highly recommend!

Wit Style Fashion
Australia
8 months using the app